Resolved after 2 hours 41 minutes, affecting Web App and macOS Agent and 1 more, on August 9, 2023.
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
Affected components
Update timeline
- investigating Aug 09, 2023, 07:09 PM UTC
We are investigating a reported issue with the Kandji Web App failing to load for a small amount of customers. We will post an update as more information becomes available.
- investigating Aug 09, 2023, 07:56 PM UTC
We are continuing to investigate enrollment and agent communication issues.
- monitoring Aug 09, 2023, 08:42 PM UTC
A fix has been implemented, and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
- resolved Aug 09, 2023, 09:50 PM UTC
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
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