Kandji incident

User Authentication

Resolved after 1 hour 46 minutes, affecting User Authentication, on October 30, 2023.

resolved Oct 30, 2023, 10:05 PM UTC

This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.

Started
Oct 30, 2023, 08:19 PM UTC
Resolved
Oct 30, 2023, 10:05 PM UTC
Duration
1h 46m
Detected by Pingoru
Oct 30, 2023, 08:19 PM UTC

Affected components

User Authentication

Update timeline

  1. investigating Oct 30, 2023, 08:19 PM UTC

    We are investigating a reported issue with third-party user authentication services. This may result in the inability to sign in for some customers. We will post an update as more information becomes available.

  2. investigating Oct 30, 2023, 08:20 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 30, 2023, 08:36 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 30, 2023, 08:48 PM UTC

    Third-party user authentication services are reportedly operational and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.

  5. resolved Oct 30, 2023, 10:05 PM UTC

    This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.

Your product runs on more than Kandji

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →