Resolved after 19 hours 49 minutes, affecting macOS Agent, on October 23, 2024.
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
Affected components
Update timeline
- investigating Oct 23, 2024, 09:23 PM UTC
We are investigating reports of intermittent increased load times relating to Self Service connections and Agent check-in by some customers. We will post an update as more information becomes available.
- monitoring Oct 24, 2024, 12:30 AM UTC
We are continuing to monitor the situation and have not observed increased load times since initial reports. We will post another update once we consider this incident resolved.
- resolved Oct 24, 2024, 05:12 PM UTC
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
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