Resolved after 16 hours 9 minutes, affecting macOS Agent, on January 29, 2025.
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
Affected components
Update timeline
- investigating Jan 29, 2025, 11:57 PM UTC
We are investigating reports of unexpected restarts for a subset of managed computers. We will post an update as more information becomes available.
- identified Jan 30, 2025, 01:14 AM UTC
The issue has been identified and a fix is being implemented. Customers may continue to experience symptoms as we work to implement a fix. We will post an update as soon as additional information is available.
- monitoring Jan 30, 2025, 04:17 AM UTC
A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
- resolved Jan 30, 2025, 04:07 PM UTC
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
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