Resolved after 8 hours, affecting Web App, on February 11, 2025.
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
Affected components
Update timeline
- investigating Feb 11, 2025, 10:09 AM UTC
We are investigating a reported issue with intermittent loading of the Kandji Web App in EU tenants. This may result in the inability to load some pages for some customers. We will post an update as more information becomes available.
- identified Feb 11, 2025, 12:52 PM UTC
The issue has been identified, and a fix is being implemented. Customers may continue to experience intermittent latency when accessing the Kandji Web App on EU tenants. We will post an update as soon as additional information is available.
- monitoring Feb 11, 2025, 02:33 PM UTC
A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.
- resolved Feb 11, 2025, 06:09 PM UTC
This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.
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