Kandji incident

EU Tenant Loading Issues

Resolved after 7 hours 6 minutes, affecting Web App, on March 10, 2025.

resolved Mar 10, 2025, 05:25 PM UTC

This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.

Started
Mar 10, 2025, 10:19 AM UTC
Resolved
Mar 10, 2025, 05:25 PM UTC
Duration
7h 6m
Detected by Pingoru
Mar 10, 2025, 10:19 AM UTC

Affected components

Web App

Update timeline

  1. investigating Mar 10, 2025, 10:19 AM UTC

    We are investigating a reported issue with intermittent loading of the Kandji Web App in EU tenants. This may result in the inability to load some pages for some customers. We will post an update as more information becomes available.

  2. monitoring Mar 10, 2025, 11:38 AM UTC

    A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.

  3. resolved Mar 10, 2025, 05:25 PM UTC

    This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.

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