Kajabi incident
Cloudflare Service Issues affecting access to Hero sites and Admin account with unexpected 500 errors
Resolved after 10 hours 59 minutes, affecting App Availability, on November 18, 2025.
A fix has been implemented by Cloudflare, and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- identified Nov 18, 2025, 12:11 PM UTC
We are aware of a Cloudflare incident that is causing Heroes and your members to experience an unexpected 500 error when visiting your page. Cloudflare is investigating this issue, and we will provide updates to this page as soon as possible.
- monitoring Nov 18, 2025, 02:53 PM UTC
A fix has been implemented by Cloudflare, and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
- resolved Nov 18, 2025, 11:10 PM UTC
This incident is resolved.
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