JW Player incident

Elevated error rates for segment delivery

Minor Resolved View vendor source →

JW Player experienced a minor incident on June 8, 2025 affecting Live Channels and Media Delivery, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2025, 08:07 AM UTC
Resolved
Jun 08, 2025, 10:56 AM UTC
Duration
2h 49m
Detected by Pingoru
Jun 08, 2025, 08:07 AM UTC

Affected components

Live ChannelsMedia Delivery

Update timeline

  1. identified Jun 08, 2025, 08:07 AM UTC

    Third party provider issue impacting Instant Live.

  2. resolved Jun 08, 2025, 10:56 AM UTC

    This incident has been resolved.