JustCall incident

Slowness reported across platform

Minor Resolved View vendor source →

JustCall experienced a minor incident on August 18, 2026 affecting Outbound Calling and SMS Service and 1 more component, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 03:27 PM UTC
Resolved
Aug 18, 2026, 06:50 PM UTC
Duration
3h 23m
Detected by Pingoru
Aug 18, 2026, 03:27 PM UTC

Affected components

Outbound CallingSMS ServiceJustCall DashboardInbound CallingMMS ServiceSales Dialer

Update timeline

  1. identified Aug 18, 2026, 03:27 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 18, 2026, 05:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 18, 2026, 06:50 PM UTC

    This incident has been resolved.