JustCall incident
Partial Degradation of Calling, SalesDialer, and Inbound Call Services
JustCall experienced a minor incident on September 1, 2026 affecting Inbound Calling and Sales Dialer, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 01, 2026, 05:44 PM UTC
We are currently experiencing partial service degradation affecting Calling, Sales Dialer, and Inbound Call Services due to an ongoing infrastructure issue in GCP us-central1, along with elevated API failure at our voice provider. Some customers may experience intermittent call failures or connectivity issues. Our team is actively monitoring both incidents and working to restore full service availability as quickly as possible. GCP Status: https://status.cloud.google.com/incidents/J5ia5t9p3g9Q5Wi7r8Ev Voice Provider Status: https://status.twilio.com/incidents/3txtvjthljkt
- resolved Sep 01, 2026, 07:51 PM UTC
This incident has been resolved.