Resolved after 38 minutes, affecting Outbound Calling and SMS Service and 1 more, on October 22, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Outbound CallingSMS ServiceJustCall DashboardContact sync with CRMs, help desks and other integrationsInbound CallingMMS ServiceSales Dialer
Update timeline
- investigating Oct 22, 2026, 03:52 PM UTC
We're oberving slowness across our platform.
- monitoring Oct 22, 2026, 04:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2026, 04:31 PM UTC
This incident has been resolved.
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Amazon Web Services