Is Juni down?

Status: Investigating We have identified an incident related to account updates that is impacting a limited number of customers. This means customers might experience some delay seeing updated account balances. We apologize for any inconvenience caused - rest assured we are working to resolve this as a priority. Affected components Accounts (Degraded performance)

Status: Resolved A fix has been implemented and the incident related to account balance update delays has been fully resolved. Affected components Accounts (Operational)

Status: Identified We investigated an incident impacting the Juni platform that caused a partial outage on both the web and mobile applications. Customers may have experienced intermittent errors or loading issues during this time. Affected components Financing (Partial outage) Authentication (Partial outage) Spend Management (Partial outage) Homepage (juni.co) (Operational) Mobile (iOS) (Partial outage) Open Banking APIs (Partial outage) Transfers (Partial outage) Analytics (Partial outage) Partner Banking Connections (Partial outage) Accounts (Partial outage) Web (Partial outage) On-boarding (Partial outage) Accounting (Partial outage) Mobile (Android) (Partial outage) Customer Portal (Operational) Cards (Partial outage)

Status: Resolved The issue affecting our web and mobile applications has been resolved, and all systems are fully operational. We apologise for any inconvenience caused. Affected components Mobile (iOS) (Operational) Financing (Operational) Authentication (Operational) Web (Operational) Cards (Operational) On-boarding (Operational) Mobile (Android) (Operational) Analytics (Operational) Accounting (Operational) Open Banking APIs (Operational) Transfers (Operational) Customer Portal (Operational) Spend Management (Operational) Homepage (juni.co) (Operational) Partner Banking Connections (Operational) Accounts (Operational)

Status: Investigating We have identified an incident related to a delay in transfers being displayed in the Transactions View that is impacting a limited number of customers. During this time, please refrain from retrying transfers you've successfully initiated to avoid duplicate payments to recipients. We apologize for any inconvenience caused - rest assured we are working to resolve this as a priority. Affected components Transfers (Degraded performance)

Status: Resolved A fix has been released to resolved the delay in transfers being displayed in the Transactions View Affected components Transfers (Operational)

Status: Investigating Some customers are experiencing issues sending money to Juni from Nordea and Handelsbanken. We have contacted Nordea and Handelsbanken regarding the issue and continue to investigate the cause. Impact • Some customers may be unable to send money to their Juni account from Nordea and Handelsbanken • The Direct Top-Up feature is currently unavailable with Nordea and Handelsbanken Recommended action • If your transfer is affected, we recommend contacting your bank regarding the failed transfer, as they may be able to investigate and provide additional information • Please also contact Juni Support and provide details of the failed transfer or top-up. We may be able to recommend an alternative transfer method for urgent transfers We apologise for the inconvenience and will provide further updates as soon as more information becomes available. Affected components Transfers (Degraded performance)

Status: Identified Some customers are experiencing issues sending money to Juni from Nordea. We are in contact with Nordea and they are investigating the issue. Handelsbanken has notified us that the previous issue sending funds to us is now resolved. If you still experience issues with Nordea or other banks please reach out to Juni Support. Affected components Transfers (Degraded performance)

Status: Identified Some customers are experiencing issues sending money to Juni from Nordea. We are in contact with Nordea and they are investigating the issue. Some customer are experiencing issues sending money to Juni from Revolut and Barclays. We are in contact with their correspondent bank to resolve the issue. Handelsbanken has previously notified us that the previous issue sending funds to us is now resolved. If you still experience issues with Nordea or other banks please reach out to Juni Support. Affected components Transfers (Degraded performance)

Status: Monitoring Some customer are experiencing issues sending money to Juni from Revolut and Barclays. We are in contact with their correspondent bank to resolve the issue. We are starting to see normal incoming volumes from Nordea. If you still experience issues please reach out to Juni Support. Affected components Transfers (Degraded performance)

Status: Resolved The correspondent bank for Barclays/Revolut confirmed that the issue should be resolved now. Affected components Transfers (Operational)

Status: Identified We are aware of an outage and are working on a fix. Viewing invoices is currently not possible. Affected components Web (Degraded performance)

Status: Resolved A fix has been implemented and the incident related to viewing invoices has been fully resolved. Affected components Web (Operational)