Juni incident

Account balance reporting delay

Resolved after 45 minutes, affecting Accounts, on July 27, 2026.

resolved Jul 27, 2026, 01:47 PM UTC

A fix has been implemented and the incident related to account balance update delays has been fully resolved.

Started
Jul 27, 2026, 01:01 PM UTC
Resolved
Jul 27, 2026, 01:47 PM UTC
Duration
45m
Detected by Pingoru
Jul 27, 2026, 01:01 PM UTC

Affected components

Accounts

Update timeline

  1. investigating Jul 27, 2026, 01:01 PM UTC

    We have identified an incident related to account updates that is impacting a limited number of customers. This means customers might experience some delay seeing updated account balances. We apologize for any inconvenience caused - rest assured we are working to resolve this as a priority.

  2. resolved Jul 27, 2026, 01:47 PM UTC

    A fix has been implemented and the incident related to account balance update delays has been fully resolved.

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