Junction incident

US: API and Apps → Core API Infrasutrcture

Resolved after 1 hour 44 minutes, affecting API and Apps (Core API Infrasutrcture) and API and Apps (Device API) and 1 more, on September 1, 2026.

resolved Sep 01, 2026, 07:29 PM UTC

The incident with API and Apps → Core API Infrasutrcture in the US: https://app.incident.io/vital-api/catalog/01KKECG5PNXPZ2220T00S4C4EN/01KKECGN10M403R4ADAJS813GS region has been resolved. (not set)

Started: Sep 01, 2026, 05:45 PM UTC
Resolved: Sep 01, 2026, 07:29 PM UTC
Duration: 1h 44m
Detected by Pingoru: Sep 01, 2026, 05:45 PM UTC

Affected components

API and Apps (Core API Infrasutrcture)API and Apps (Device API)API and Apps (Lab Testing API)API and Apps (Management API)API and Apps (Dashboard)API and Apps (Patient Portal)Platform (Junction Sense)Platform (Provider and Lab Webhook Ingestion)Platform (Mobile SDK Data Ingestion)Platform (Event Delivery (Webhooks and ETL Pipelines))

Update timeline

investigating Sep 01, 2026, 05:45 PM UTC

We are investigating a reported outage. Affected service: API and Apps → Core API Infrasutrcture Affected API regions: US: https://app.incident.io/vital-api/catalog/01KKECG5PNXPZ2220T00S4C4EN/01KKECGN10M403R4ADAJS813GS
monitoring Sep 01, 2026, 05:56 PM UTC

Junction had rolled out some mitigations against the ongoing us-central1-b network outage. GCP Incident Event ID: DLBWSVS
resolved Sep 01, 2026, 07:29 PM UTC

The incident with API and Apps → Core API Infrasutrcture in the US: https://app.incident.io/vital-api/catalog/01KKECG5PNXPZ2220T00S4C4EN/01KKECGN10M403R4ADAJS813GS region has been resolved. (not set)

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