Resolved after 3 hours 15 minutes, affecting API and Apps (Lab Testing API), on October 7, 2026.
Majority of order creation traffic was healthy since October 7 2026 2:51 PM EDT. Residual issues were resolved since October 7 2026 5:15 PM EDT.
Affected components
API and Apps (Lab Testing API)
Update timeline
- investigating Oct 07, 2026, 06:17 PM UTC
We detected issues with a la carte ordering in Prod US. We are investigating the issue.
- investigating Oct 07, 2026, 06:56 PM UTC
Degradation of ordering capabilities across all labs
- resolved Oct 08, 2026, 09:54 PM UTC
Majority of order creation traffic was healthy since October 7 2026 2:51 PM EDT. Residual issues were resolved since October 7 2026 5:15 PM EDT.
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