Junction incident

US: Lab Partners → Quest

Resolved after 1 hour 15 minutes, affecting Lab Partners (Quest), on September 28, 2026.

resolved Sep 28, 2026, 12:16 PM UTC

The incident with Lab Partners → Quest in the US: https://app.incident.io/vital-api/catalog/01KKECG5PNXPZ2220T00S4C4EN/01KKECGN10M403R4ADAJS813GS region has been resolved. (not set)

Started
Sep 28, 2026, 11:01 AM UTC
Resolved
Sep 28, 2026, 12:16 PM UTC
Duration
1h 15m
Detected by Pingoru
Sep 28, 2026, 11:01 AM UTC

Affected components

Lab Partners (Quest)

Update timeline

  1. investigating Sep 28, 2026, 11:01 AM UTC

    We are investigating a reported outage. Affected service: Lab Partners → Quest Affected API regions: US: https://app.incident.io/vital-api/catalog/01KKECG5PNXPZ2220T00S4C4EN/01KKECGN10M403R4ADAJS813GS Synchronous operations of PSC Appointment API may experience a high level of errors. Async Confirmation may cancel the pending appointment if confirmation timeout is exceeded during the incident. PSC Availability Cache may return stale information or error.

  2. resolved Sep 28, 2026, 12:16 PM UTC

    The incident with Lab Partners → Quest in the US: https://app.incident.io/vital-api/catalog/01KKECG5PNXPZ2220T00S4C4EN/01KKECGN10M403R4ADAJS813GS region has been resolved. (not set)

Your product runs on more than Junction

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →