Resolved after 6 hours 33 minutes, affecting Lab Partners (Quest), on October 12, 2026.
The incident with Lab Partners → Quest in the US: https://app.incident.io/vital-api/catalog/01KKECG5PNXPZ2220T00S4C4EN/01KKECGN10M403R4ADAJS813GS region has been resolved. Delayed requisition creation will be resumed automatically.
Affected components
Update timeline
- investigating Oct 12, 2026, 01:25 AM UTC
We are investigating a reported outage. Affected service: Lab Partners → Quest Affected API regions: US: https://app.incident.io/vital-api/catalog/01KKECG5PNXPZ2220T00S4C4EN/01KKECGN10M403R4ADAJS813GS Requisition creation for new orders may be delayed.
- resolved Oct 12, 2026, 07:59 AM UTC
The incident with Lab Partners → Quest in the US: https://app.incident.io/vital-api/catalog/01KKECG5PNXPZ2220T00S4C4EN/01KKECGN10M403R4ADAJS813GS region has been resolved. Delayed requisition creation will be resumed automatically.
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