Is Jump Desktop down?
Last checked 1m agoNo incidents right now.
Jump Desktop is operational right now. Last checked 1m ago; the most recent incident resolved 58d ago.
Real-time Jump Desktop status, recent outages, and incident history: pulled directly from Jump Desktop's official status page at status.jumpdesktop.com every 5 minutes. Pingoru tracks 3 Jump Desktop services and has captured 1 incident in the last 90 days (98.70% uptime). Get email, Slack, Discord, or webhook alerts the moment Jump Desktop reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- monitoring · Sep 02, 2026, 08:16 PM UTC
We are aware of an ongoing Cogent Communications network outage related to multiple fiber cuts in the Los Angeles area. This issue is external to Jump Desktop, but some customers whose internet traffic is routed through affected Cogent infrastructure may experience connectivity issues. Remote computers may temporarily appear offline, or users may be unable to establish new connections. If you are experiencing these symptoms, we recommend contacting your ISP to determine whether they are affected by the Cogent outage or switch to another ISP incase you have a backup. Cogent network status: https://ecogent.cogentco.com/network-status As a temporary workaround, customers with VPN infrastructure can use Cloudless Fluid over their VPN to connect directly to their remote computers: https://support.jumpdesktop.com/hc/en-us/articles/360052860651-Cloudless-Fluid We will continue to monitor the situation.
- resolved · Sep 03, 2026, 12:50 PM UTC
According to Cogent's status page this issue was resolved Sept 3rd 1:11 AM PST.
Latest: According to Cogent's status page this issue was resolved Sept 3rd 1:11 AM PST.
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Incident record
Since April 2026 · Hyperping · 3 components checked every 5 minutesThe longest incident in the last year, Degraded application performance on July 29, 2026, ran for 13 days.
Latest incidents
- External Network Outage: Cogent Fiber Cuts in Los Angeles May Affect Connectivity
We are aware of an ongoing Cogent Communications network outage related to multiple fiber cuts in the Los Angeles area. This issue is external to Jump Desktop…
- Degraded application performance
We are investigating an issue with our service. Computers will currently show offline.
- Cloud Service Connection Problems for Mac and iOS Users
Timeline: Start: Dec 29th, ~12AM EST Resolution: Dec 29th, ~4AM EST What Happened: During the incident, Jump Desktop for macOS and iOS started rejecting our…
- Started Sep 02, 2026, 08:21 PM UTC · Resolved Sep 03, 2026, 12:50 PM UTC · 16h 28m