Resolved after 2 hours 16 minutes, affecting Identity Verification Processing and Identity Verification Processing and 1 more, on August 19, 2024.
All incoming transactions are now being processed at normal rates. We apologize for any inconvenience this may have caused.
Affected components
Update timeline
- identified Aug 19, 2024, 11:36 AM UTC
We are currently experiencing a delay in processing transactions, and are actively working to resolve this. We apologize for the inconvenience.
- monitoring Aug 19, 2024, 01:36 PM UTC
We have identified the root cause of the problem and have taken steps to resolve it. We are diligently monitoring as we continue to process the small portion of transactions that remain in the backlog.
- resolved Aug 19, 2024, 01:53 PM UTC
All incoming transactions are now being processed at normal rates. We apologize for any inconvenience this may have caused.
Your product runs on more than Jumio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services