JudoPay incident

Transaction Failures Observed

Resolved after 14 minutes, affecting Gateway Only Transaction Processing and JGW1 - Transactions, on October 6, 2026.

resolved Oct 06, 2026, 05:28 AM UTC

Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.

Started
Oct 06, 2026, 05:14 AM UTC
Resolved
Oct 06, 2026, 05:28 AM UTC
Duration
14m
Detected by Pingoru
Oct 06, 2026, 05:14 AM UTC

Affected components

Gateway Only Transaction ProcessingJGW1 - Transactions

Update timeline

  1. investigating Oct 06, 2026, 05:14 AM UTC

    We are currently aware of degraded performance affecting some transaction processing services. We apologise for any inconvenience this may cause. This has been observed for the following:WorldPay

  2. resolved Oct 06, 2026, 05:23 AM UTC

    Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.

  3. resolved Oct 06, 2026, 05:28 AM UTC

    Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.

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