Resolved after 14 minutes, affecting Gateway Only Transaction Processing and JGW1 - Transactions, on October 17, 2026.
Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.
Affected components
Update timeline
- investigating Oct 17, 2026, 10:12 PM UTC
We are currently aware of degraded performance affecting some transaction processing services. We apologise for any inconvenience this may cause. This has been observed for the following:FirstDataOmnipay
- resolved Oct 17, 2026, 10:21 PM UTC
Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.
- resolved Oct 17, 2026, 10:26 PM UTC
Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.
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