JudoPay incident

Transaction Failures Observed

Resolved after 9 minutes, affecting Gateway Only Transaction Processing and JGW1 - Transactions, on November 1, 2026.

resolved Nov 01, 2026, 12:36 AM UTC

Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.

Started
Nov 01, 2026, 12:27 AM UTC
Resolved
Nov 01, 2026, 12:36 AM UTC
Duration
9m
Detected by Pingoru
Nov 01, 2026, 12:27 AM UTC

Affected components

Gateway Only Transaction ProcessingJGW1 - Transactions

Update timeline

  1. investigating Nov 01, 2026, 12:27 AM UTC

    We are currently aware of degraded performance affecting some transaction processing services. We apologise for any inconvenience this may cause. This has been observed for the following:Barclays

  2. resolved Nov 01, 2026, 12:36 AM UTC

    Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.

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