JazzHR incident

Candidate export to ADP failing

Ongoing since 02:44 PM UTC, affecting Application.

investigating Oct 26, 2026, 02:44 PM UTC

We are investigating an issue where candidate exports to ADP are failing with a "missing Company Code" error. Users may experience this error when exporting candidates to ADP from JazzHR, and the export(s) will not complete. Currently the workaround option is to manually import the candidates into ADP. Start time: First reports on October 22, 2026 (PT) Next update: within 24 hours or as more information is available

Started
Oct 26, 2026, 02:44 PM UTC
Resolved
Ongoing
Duration
● 1h 24m
Detected by Pingoru
Oct 26, 2026, 02:44 PM UTC

Affected components

Application

Update timeline

  1. investigating Oct 26, 2026, 02:44 PM UTC

    We are investigating an issue where candidate exports to ADP are failing with a "missing Company Code" error. Users may experience this error when exporting candidates to ADP from JazzHR, and the export(s) will not complete. Currently the workaround option is to manually import the candidates into ADP. Start time: First reports on October 22, 2026 (PT) Next update: within 24 hours or as more information is available

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