LinkedIn Job Distribution
Affected: API
JazzHR Outage History
JazzHR is up right nowJazzHR had 27 outages in the last 2 years totaling 413h 22m of downtime — averaging 1.1 incidents per month.
There were 27 JazzHR outages since August 23, 2024 totaling 413h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.
Application Performance Degradation
Affected: APIApplication
Timeline · 4 updates
Brief Service Interruption
Timeline · 1 update
- resolved May 19, 2026, 06:52 PM UTC
Status: Resolved Start Time: 2:30 PM EDT Duration: 10 minutes Description: We experienced a brief service interruption beginning at ~2:30 PM EDT, which may have caused intermittent access issues for some users. Impact: Users may have encountered difficulty accessing the service or experienced degraded performance during this period. Resolution: The issue was identified and resolved within approximately 10 minutes. Service has been fully restored, and systems are operating normally. Next Steps: We are reviewing the incident to prevent future occurrences.
Candidate Search & Reporting Issues in JazzHR
Affected: Application
Timeline · 7 updates
ADP Integration issues
Affected: Application
Timeline · 6 updates
JazxHR - Gateway Timeout Error
Timeline · 1 update
- resolved Apr 20, 2026, 05:32 PM UTC
Issue: Jazz ATS experienced intermittent availability and downtime. Impact: Users may have been unable to access the platform or encountered errors during the affected window. Duration: Approximately 40 minutes — from ~11:55 to ~12:35 (ET), April 20, 2026. An RCA will be provided within 7-10 business days
DNS Errors for Jazz Login Page - Cloudflare Outage
Affected: Application
Timeline · 2 updates
- monitoring Apr 17, 2026, 03:24 PM UTC
Our WAF provider, Cloudflare is currently having DNS issues causing intermittent access to Jazz's login page. We are monitoring their progress on resolving this issue and will post an update once they have resolved it.
- resolved Apr 17, 2026, 08:06 PM UTC
Cloudflare has marked this incident as resolved.
Email Notifications Delayed or Missing for Job Approval Requests
Affected: Application
Timeline · 2 updates
- identified Apr 16, 2026, 02:12 PM UTC
We have identified an issue affecting email sends for Job Approval requests. Users may experience delays in receiving emails after a job is approved. Next update: 123 pm ET or sooner.
- resolved Apr 16, 2026, 02:28 PM UTC
This incident has been resolved. Incident Duration: 4/14;2026 @ 2:52 PM ET – 4/16/2026 @ 10:25 AM ET Impact Summary: Users experienced delays in receiving emails for Job Approval Requests
Brief outage affecting some JazzHR sites
Timeline · 1 update
- resolved Mar 28, 2026, 01:27 AM UTC
We experienced a brief outage affecting access to a limited number of JazzHR sites. Incident Duration: 8:04 pm EST - 8:15 pm EST – {End} Impact Summary: Affected users may have been presented with a Cloudflare timeout error during this incident. An RCA will be provided within 7-10 business days if applicable.
Advanced Visual Reporting - Delay in Reporting Data
Affected: Application
Timeline · 2 updates
- monitoring Mar 03, 2026, 08:02 PM UTC
We are aware that reporting data may be out of date for several users. We have identified and addressed the issue causing the delay. We are actively monitoring the data as it catches back up. Delays may continue up to 24 hours from now, but customers should have all of their current and accurate data up to February 25th.
- resolved Mar 04, 2026, 01:41 PM UTC
Systems have caught back up. All reporting data should now be up to date.
JazzHR issue- Resume parsing
Affected: Application
Timeline · 3 updates
- identified Oct 20, 2025, 02:53 PM UTC
Due to the widespread AWS outage, we are experiencing intermittent issues with our resume parsing services. We will provide updates as soon as they become available.
- identified Oct 20, 2025, 08:20 PM UTC
Although AWS has made significant progress in their recovery efforts, our resume parsing vendor continues to experience residual issues. As a result, users may still encounter intermittent disruptions with our resume parsing services. We are actively monitoring the situation and will provide further updates as they become available.
- resolved Oct 21, 2025, 12:08 PM UTC
Early on October 20, 2025, Amazon Web Services (AWS) experienced a major outage in its US-EAST-1 (Northern Virginia) region, resulting in widespread disruptions across numerous platforms. Employ Services, along with several of our third-party vendors, were impacted by this outage, leading to intermittent functionality issues and periods of inaccessibility across our systems. The issue has since been resolved, and our teams continue to actively monitor for any residual effects to ensure full platform stability.
JazzHR - Errors accessing application
Affected: Application
Timeline · 5 updates
- identified Sep 24, 2025, 03:53 PM UTC
JazzHR is experiencing some issues and users may receive an error when accessing the application. Our Engineers are actively working on a resolution
- monitoring Sep 24, 2025, 04:04 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Sep 24, 2025, 06:57 PM UTC
We are again experiencing some issues resulting in slow loading pages or errors within the JazzHR application. We are actively investigating
- monitoring Sep 24, 2025, 07:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 25, 2025, 01:39 AM UTC
This incident has been resolved.
Service degradation
Affected: Application
Timeline · 2 updates
- monitoring Aug 21, 2025, 02:27 PM UTC
JazzHR had experienced some performance degradation. This issue has since been resolved, and we are actively monitoring the situation.
- resolved Aug 21, 2025, 02:54 PM UTC
This incident has been resolved.
JazzHR - Performance Issues
Affected: Application
Timeline · 3 updates
- identified Aug 19, 2025, 08:21 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 19, 2025, 08:30 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 19, 2025, 08:50 AM UTC
This incident has been resolved.
JazzHR Advanced Visual Reporting is not loading data for the last two weeks
Affected: Application
Timeline · 3 updates
- investigating Aug 14, 2025, 04:27 PM UTC
Our teams are actively investigating the issue
- identified Aug 14, 2025, 05:16 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 15, 2025, 01:59 PM UTC
This incident has been resolved.
JazzHR Service Outage
Affected: Application
Timeline · 3 updates
- investigating Aug 12, 2025, 03:02 PM UTC
JazzHR is currently experiencing a service outage. Our team is actively investigating the issue.
- monitoring Aug 12, 2025, 03:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 12, 2025, 04:00 PM UTC
This incident has been resolved.
JazzHR- Intermittent issues
Affected: Application
Timeline · 3 updates
- identified Jul 16, 2025, 03:02 PM UTC
JazzHR is currenlty having intermittent issues, causing some latency and performance issues. Our team has identified the problem and is working on implementing a fix
- monitoring Jul 16, 2025, 05:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2025, 11:33 AM UTC
This incident has been resolved.
Intermittent Login and Access Issues
Affected: Application
Timeline · 3 updates
- identified Apr 09, 2025, 08:16 AM UTC
We are currently investigating an intermittent issue where some customers are experiencing problems with logging in and accessing certain parts of the application. This issue appears to occur sporadically and may be linked to recent updates to our database. We understand how important it is for you to access the application without disruption, and we are working to resolve this as quickly as possible.
- monitoring Apr 09, 2025, 08:21 AM UTC
We have applied the fix and now monitoring.
- resolved Apr 09, 2025, 08:31 AM UTC
This incident has been resolved.
JazzHR Email Send Issue
Affected: Application
Timeline · 2 updates
- investigating Feb 28, 2025, 07:07 PM UTC
We’re investigating an issue impacting email in JazzHR, including candidate import via email and email forwarding
- resolved Mar 03, 2025, 11:27 AM UTC
This incident has been resolved
Backend Services Outage
Affected: APIApplication
Timeline · 4 updates
- investigating Feb 11, 2025, 05:31 AM UTC
We are currently experiencing a complete outage of JazzHR and all associated backend services. Our team is actively investigating the issue to identify the root cause and restore functionality as quickly as possible. We appreciate your patience during this time and will provide updates as more information becomes available.
- identified Feb 11, 2025, 05:39 AM UTC
The issue has been identified. We tried to change our DNS-related services, and that affected the database services, and a fix is being implemented.
- monitoring Feb 11, 2025, 07:10 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2025, 07:47 AM UTC
This incident has been resolved.
Delayed Email Delivery
Affected: Application
Timeline · 2 updates
- investigating Nov 20, 2024, 02:55 PM UTC
Emails delivered from JazzHR are currently delayed. We are investigating into the issue & will respond with updates as we progress into figuring out the root cause.
- resolved Nov 20, 2024, 03:20 PM UTC
We have identified the root cause and the issue is resolved. Emails originating from JazzHR are no longer delayed.
Candidate search issues
Affected: Application
Timeline · 5 updates
- identified Oct 09, 2024, 01:34 PM UTC
We've identified an issue with one of our services impacting candidate search, notifications & legacy workflow reporting. We are currently implementing a fix.
- identified Oct 09, 2024, 02:43 PM UTC
We’re experiencing an issue affecting candidate search, duplicate candidates, notifications, and merging. While the search is functional, the data may not be up to date. Our team is working to resolve this as soon as possible.
- identified Oct 09, 2024, 07:26 PM UTC
Candidate search, notifications, and legacy workflow reporting features are back in service. The data for Candidate search and notifications are still lagging behind, however, our team is actively working on restoration of that data.
- monitoring Oct 10, 2024, 07:02 AM UTC
A fix has been implemented, and we are now monitoring.
- resolved Oct 10, 2024, 07:27 AM UTC
This incident has been resolved.
JazzHR - Intermittent issues
Affected: Application
Timeline · 4 updates
- investigating Oct 01, 2024, 06:03 PM UTC
Our Engineers are aware of an issue affecting JazzHR, resulting in various error codes across the platform. The team is currently investigating
- monitoring Oct 01, 2024, 06:07 PM UTC
The team has applied a fix for the issue and the systems are back up and functional. We are currently monitoring
- monitoring Oct 01, 2024, 06:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 02, 2024, 06:17 PM UTC
This incident has been resolved.
JazzHR and Backend Services Outage
Affected: Application
Timeline · 4 updates
- investigating Sep 30, 2024, 06:09 AM UTC
We are currently experiencing a complete outage of JazzHR and all associated backend services. Our team is actively investigating the issue to identify the root cause and restore functionality as quickly as possible. We appreciate your patience during this time and will provide updates as more information becomes available.
- monitoring Sep 30, 2024, 08:32 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 30, 2024, 08:33 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 30, 2024, 08:56 AM UTC
This incident has been resolved.
Search Framework - Performance Degradation
Affected: Application
Timeline · 5 updates
- investigating Sep 24, 2024, 02:09 PM UTC
Our search framework is experiencing degraded behavior. New candidate searches & in-app notifications will be experiencing delays.. Our engineers are actively investigating
- investigating Sep 24, 2024, 02:20 PM UTC
We are continuing to investigate this issue.
- identified Sep 24, 2024, 04:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 24, 2024, 06:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 24, 2024, 07:11 PM UTC
This incident has been resolved.