Jamf incident

Customers using VPP v2 may experience delays in new apps and licenses appearing in their Jamf environment

Resolved after 2 hours 5 minutes, affecting ap-northeast-1: Jamf School and eu-central-1: Jamf School and 1 more, on October 23, 2026.

monitoring Oct 23, 2026, 12:06 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 23, 2026, 10:14 AM UTC
Resolved
Oct 23, 2026, 12:20 PM UTC
Duration
2h 5m
Detected by Pingoru
Oct 23, 2026, 10:14 AM UTC

Affected components

ap-northeast-1: Jamf Schooleu-central-1: Jamf Schoolus-east-1: Jamf School

Update timeline

  1. investigating Oct 23, 2026, 10:14 AM UTC

    We are currently investigating this issue.

  2. identified Oct 23, 2026, 10:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 23, 2026, 12:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 23, 2026, 12:20 PM UTC

    This incident has been resolved.

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