Jamf incident

Fulfillment services

Major Resolved View vendor source →

Jamf experienced a major incident on September 16, 2026 affecting ap-northeast-1: Jamf School and eu-central-1: Jamf School and 1 more component, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 11:31 AM UTC
Resolved
Sep 16, 2026, 02:55 PM UTC
Duration
3h 24m
Detected by Pingoru
Sep 16, 2026, 11:31 AM UTC

Affected components

ap-northeast-1: Jamf Schooleu-central-1: Jamf Schoolus-east-1: Jamf SchoolJamf Account

Update timeline

  1. investigating Sep 16, 2026, 11:31 AM UTC

    Salesforce service Interruption is impacting all Jamf fulfillment services Customer Impact: • Affected Services: Provisioning, licensing, billing services, including Jamf Account services Customer Actions: No customer action required at this time.

  2. investigating Sep 16, 2026, 11:32 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 16, 2026, 02:55 PM UTC

    All Jamf fulfillment services are fully operational.