Jamf incident

Fulfillment services

Resolved after 3 hours 24 minutes, affecting ap-northeast-1: Jamf School and eu-central-1: Jamf School and 1 more, on September 16, 2026.

investigating Sep 16, 2026, 11:32 AM UTC

We are continuing to investigate this issue.

Started
Sep 16, 2026, 11:31 AM UTC
Resolved
Sep 16, 2026, 02:55 PM UTC
Duration
3h 24m
Detected by Pingoru
Sep 16, 2026, 11:31 AM UTC

Affected components

ap-northeast-1: Jamf Schooleu-central-1: Jamf Schoolus-east-1: Jamf SchoolJamf Account

Update timeline

  1. investigating Sep 16, 2026, 11:31 AM UTC

    Salesforce service Interruption is impacting all Jamf fulfillment services Customer Impact: • Affected Services: Provisioning, licensing, billing services, including Jamf Account services Customer Actions: No customer action required at this time.

  2. investigating Sep 16, 2026, 11:32 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 16, 2026, 02:55 PM UTC

    All Jamf fulfillment services are fully operational.

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