Jamf experienced a major incident on September 3, 2026 affecting us-west-2: Jamf Pro - Premium, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
us-west-2: Jamf Pro - Premium
Update timeline
- identified Sep 03, 2026, 10:05 PM UTC
An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.
- monitoring Sep 04, 2026, 12:17 AM UTC
We are monitoring the situation with the upstream service provider. We will move to Resolved once the provider confirms their incident is closed.
- resolved Sep 04, 2026, 12:22 AM UTC
This incident has been resolved.