itslearning incident

Some users are not able to open surveys.

Notice Resolved View vendor source →

itslearning experienced a notice incident on April 8, 2026 affecting itslearning, lasting 20h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 01:34 PM UTC
Resolved
Apr 09, 2026, 10:24 AM UTC
Duration
20h 49m
Detected by Pingoru
Apr 08, 2026, 01:34 PM UTC

Affected components

itslearning

Update timeline

  1. investigating Apr 08, 2026, 01:34 PM UTC

    Some users may see an error when trying to open a survey. We are aware of the issue and are investigating.

  2. identified Apr 08, 2026, 02:22 PM UTC

    We have identified the issue and are working on a fix. We are aiming to release a fix for this issue on April 9.

  3. monitoring Apr 09, 2026, 10:21 AM UTC

    A fix has been released.

  4. resolved Apr 09, 2026, 10:24 AM UTC

    The issue has been resolved.