Is itslearning down?

We are aware that some customers may experience delays when sending and receiving emails to and from Microsoft recipients. This is due to a delivery issue on Microsoft's end, specifically Exchange Online Protection throttling and server busy errors. This is not an issue on our platform. This issue affects the receipt of authentication codes, among other things. We are actively monitoring the situation and will provide updates as more information becomes available.

We are continuing to monitor this issue and will provide updates as more information becomes available from Microsoft.

We continue to follow up the email delivery delays affecting some customers.

The problem appears to have been resolved and the mail queues are decreasing. We will continue to monitor the situation.

We are experiencing technical issues. Itslearning may be temporarily unavailable for some users. We are investigating the problem, and will fix it shortly. If you are experiencing issues, please try again later.

The issue has been identified and a fix is being implemented.

The issue has now been resolved, and the service is operating normally again. We sincerely apologise for any inconvenience this may have caused and appreciate your understanding.

We are currently experiencing an issue affecting background processing in itslearning for customers in Germany. Some actions may be delayed, or may remain in "processing" state longer than normal. Based on the current processing rate, we are expecting that tasks in the queue should be completed by the end of today.

The queue is being processed. Based on the current processing rate, we are expecting that tasks in the queue should be completed by the end of today.

We expect the queue to be processed by the morning of August 18.

We have continued to monitor the reported delays affecting certain background tasks. Processing times have returned to expected levels for this time of year, and most jobs are completing normally. Permanent deletions are expected to take longer to process than other job types.

On July 21 a bug was introduced that caused copying of tests to not work correctly. On July 30 a fix was released to resolve the issue. Any test copied between July 21 and July 30 may be affected by the bug. When opening a test that was copied in this period, the user may see an error.

We are currently experiencing issues with sound and video recording, we are currently investiging the this issue.

We have contacted our third-party video service provider that we have identified to be the source of the issue and are waiting for their response and investigation. We sincerely apologise for any inconvenience this may have caused. Please be assured that we are treating this as a priority, and we are doing everything we can to restore the service as quickly as possible.

This incident has now been resolved. We sincerely apologise for any inconvenience caused and appreciate your patience while we worked to restore the service.