IronTree incident

S3 OSD Latency

Ongoing since 01:53 PM UTC, affecting IronTree Cloud Vault Object Storage.

identified Nov 11, 2026, 07:21 PM UTC

We have identified the cause of the increased latency affecting the service and have applied initial mitigations, which have improved performance. Our engineers are continuing to work on further improvements to fully restore normal response times. We will provide another update as progress is made.

Started
Nov 11, 2026, 01:53 PM UTC
Resolved
Ongoing
Duration
● 5h 57m
Detected by Pingoru
Nov 11, 2026, 01:53 PM UTC

Affected components

IronTree Cloud Vault Object Storage

Update timeline

  1. investigating Nov 11, 2026, 01:53 PM UTC

    We are investigating poor performance on our S3 platform, we are investigating OSD latencies to find the root cause.

  2. identified Nov 11, 2026, 07:21 PM UTC

    We have identified the cause of the increased latency affecting the service and have applied initial mitigations, which have improved performance. Our engineers are continuing to work on further improvements to fully restore normal response times. We will provide another update as progress is made.

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