Ironclad incident

Smart Imports encountering error during prediction processing.

Minor Resolved View vendor source →
Started
May 04, 2026, 09:07 PM UTC
Resolved
May 04, 2026, 09:07 PM UTC
Duration
Detected by Pingoru
May 04, 2026, 09:07 PM UTC

Affected components

Repository

Update timeline

  1. investigating May 04, 2026, 07:33 PM UTC

    Status: Investigating Records uploaded with Smart Imports may encounter an error during metadata prediction processing. Affected components Repository (Degraded performance)

  2. monitoring May 04, 2026, 08:29 PM UTC

    Status: Monitoring We have deployed a fix and are no longer seeing errors. Our team will continue to monitor the situation closely to ensure everything remains stable. Affected components Repository (Operational)

  3. resolved May 04, 2026, 09:07 PM UTC

    Status: Resolved The issue has been resolved. Users can retry Smart Imports to obtain predictions as expected. Affected components Repository (Operational)

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