Ironclad experienced a minor incident on August 20, 2026 affecting Repository and Workflows and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 20, 2026, 04:11 PM UTC
Status: Investigating Users may experience slightly longer load times and general latency when taking actions within the Ironclad platform. Our team is currently investigating this issue and working to identify the root cause. Affected components Repository (Degraded performance) Workflows (Degraded performance) Repository (Degraded performance) Workflows (Degraded performance)
- monitoring Aug 20, 2026, 05:22 PM UTC
Status: Monitoring System performance and load times are improving across the platform. We are actively monitoring the resolution. Affected components Repository (Operational) Workflows (Operational) Repository (Operational) Workflows (Operational)
- resolved Aug 20, 2026, 06:01 PM UTC
Status: Resolved The issue has been fully resolved. Our team identified the root cause as a disruption at our cloud infrastructure provider, which was causing longer load times and general latency across the Ironclad platform. Performance has returned to normal; all systems are now operating as expected. Thank you for your patience throughout this incident and please reach out if you continue to experience any issues. Affected components Workflows (Operational) Repository (Operational) Workflows (Operational) Repository (Operational)