Iowa State University IT incident

Unplanned Network Service Impact - VPN

Resolved after 1 hour 31 minutes, affecting Virtual Private Network (VPN), on October 22, 2026.

resolved Oct 22, 2026, 08:41 PM UTC

All services have returned to normal. Please contact [email protected] or 515-294-4000 if issues persist.

Started
Oct 22, 2026, 07:10 PM UTC
Resolved
Oct 22, 2026, 08:41 PM UTC
Duration
1h 31m
Detected by Pingoru
Oct 22, 2026, 07:10 PM UTC

Affected components

Virtual Private Network (VPN)

Update timeline

  1. investigating Oct 22, 2026, 07:10 PM UTC

    At 2:10 p.m. on October 22, 2026 ITS was made aware of a disruption affecting the VPN. The disruption is causing authentications to fail while attempting to sign into the VPN. Additional updates will be provided until this matter is resolved.

  2. monitoring Oct 22, 2026, 07:41 PM UTC

    A network interruption in the data center network was identified. It appears to have been resolved and services are reachable again. We will continue to monitor.

  3. resolved Oct 22, 2026, 08:41 PM UTC

    All services have returned to normal. Please contact [email protected] or 515-294-4000 if issues persist.

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