Iowa State University IT Outage History

Iowa State University IT is up right now

Pingoru has recorded 6 incidents for Iowa State University IT: 6 in the last 12 months and 6 in the last 90 days.

Source: status.it.iastate.edu

6incidents recorded
6last 12 months
6last 90 days
3 hourstypical duration

Incidents, newest first

Minor October 22, 2026 Unplanned Network Service Impact - VPN 1h 31m Virtual Private Network (VPN)

Started Oct 22, 2026, 07:10 PM UTC· resolved Oct 22, 2026, 08:41 PM UTC

  1. investigating Oct 22, 2026, 07:10 PM UTC

    At 2:10 p.m. on October 22, 2026 ITS was made aware of a disruption affecting the VPN. The disruption is causing authentications to fail while attempting to sign into the VPN. Additional updates will be provided until this matter is resolved.

  2. monitoring Oct 22, 2026, 07:41 PM UTC

    A network interruption in the data center network was identified. It appears to have been resolved and services are reachable again. We will continue to monitor.

  3. resolved Oct 22, 2026, 08:41 PM UTC

    All services have returned to normal. Please contact [email protected] or 515-294-4000 if issues persist.

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Minor October 16, 2026 ServiceNow Security Constraints messages 4h 50m ServiceNow

Started Oct 16, 2026, 03:56 PM UTC· resolved Oct 16, 2026, 08:46 PM UTC

  1. identified Oct 16, 2026, 03:56 PM UTC

    The ServiceNow Administrators were aware of an issue causing Security Constraints messages to appear for some fulfillers. This issue has now been resolved. If you experience any additional issues with ServiceNow, please contact the ServiceNow Administrators at [email protected].

  2. resolved Oct 16, 2026, 08:46 PM UTC

    This issue has been resolved.

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Minor October 13, 2026 Campus Phones: Inbound & Outbound Call Issues 1h 1m Campus Phones

Started Oct 13, 2026, 07:31 PM UTC· resolved Oct 13, 2026, 08:32 PM UTC

  1. investigating Oct 13, 2026, 07:31 PM UTC

    ITS is currently investigating an issue with inbound calls to all campus phones. For questions please reach out to the Solution Center at [email protected] or call 515-294-4000.

  2. investigating Oct 13, 2026, 07:46 PM UTC

    The issue has been determined to be both inbound and outbound calls and is still being investigated further. For questions please reach out to the Solution Center at [email protected] or call 515-294-4000.

  3. resolved Oct 13, 2026, 08:32 PM UTC

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Minor October 12, 2026 Azure DNS Issues 10h 43m Azure Virtual Desktop, Microsoft Azure Private Connection, Microsoft Azure Virtual Servers

Started Oct 12, 2026, 02:13 PM UTC· resolved Oct 13, 2026, 12:56 AM UTC

  1. investigating Oct 12, 2026, 02:13 PM UTC

    We are aware of intermittent issues with DNS resolution in our Azure environments. The team is actively reviewing, and we will update this incident as we know more.

  2. identified Oct 12, 2026, 06:39 PM UTC

    The team has identified the issue and is working to develop a fix. We will continue updating this as new information becomes available.

  3. identified Oct 12, 2026, 09:03 PM UTC

    Staff will be performing maintenance at 7 PM tonight to resolve the issues. We will update this incident when that work is complete.

  4. resolved Oct 13, 2026, 12:56 AM UTC

    We have implemented the fixes from our vendor and maintenance is now complete.

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Minor October 9, 2026 Unplanned Network Service Impact - Campus Internet 2h 40m Campus Wireless, Campus Internet

Started Oct 09, 2026, 02:00 PM UTC· resolved Oct 09, 2026, 04:40 PM UTC

  1. investigating Oct 09, 2026, 02:00 PM UTC

    ITS is aware of a network disruption affecting campus internet connectivity. We are working with our internet service providers to diagnose. Additional updates will be provided until this matter is resolved.

  2. identified Oct 09, 2026, 02:50 PM UTC

    We have received confirmation of a problem with the affected service provider and that we are not the only customer experiencing issues. Campus internet traffic has been temporarily re-routed to account for the disruption. We will continue to work with our service provider and provide updates as they are available.

  3. resolved Oct 09, 2026, 04:40 PM UTC

    Internet connectivity has returned to a stable state. Resolving this incident, but we will continue to monitor.

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Minor October 7, 2026 Web Connectivity Restored 3m Campus Wireless, Campus Phones, Campus Internet, Data Center Network and 1 more

Started Oct 07, 2026, 07:40 PM UTC· resolved Oct 07, 2026, 07:43 PM UTC

  1. identified Oct 07, 2026, 07:40 PM UTC

    At around 2:40 PM this afternoon, campus customers experienced a brief interruption accessing Microsoft Teams and potentially other websites. We are actively reviewing to identify the cause and connections appear stable again.

  2. resolved Oct 07, 2026, 07:43 PM UTC

    At approximately 2:40 p.m. today, internet access was interrupted for much of campus for approximately three minutes. Our backup internet connection operated as designed, but it took several minutes for connectivity to fully recover. The cause of the interruption has been identified and addressed with our internet service provider, and we do not anticipate any further disruption related to this issue. If you are still experiencing connectivity issues, please contact the Solution Center at 515-294-4000 or [email protected].

Read the full incident report →