Iowa State University IT incident

Campus Phones: Inbound & Outbound Call Issues

Resolved after 1 hour 1 minute, affecting Campus Phones, on October 13, 2026.

investigating Oct 13, 2026, 07:46 PM UTC

The issue has been determined to be both inbound and outbound calls and is still being investigated further. For questions please reach out to the Solution Center at [email protected] or call 515-294-4000.

Started
Oct 13, 2026, 07:31 PM UTC
Resolved
Oct 13, 2026, 08:32 PM UTC
Duration
1h 1m
Detected by Pingoru
Oct 13, 2026, 07:31 PM UTC

Affected components

Campus Phones

Update timeline

  1. investigating Oct 13, 2026, 07:31 PM UTC

    ITS is currently investigating an issue with inbound calls to all campus phones. For questions please reach out to the Solution Center at [email protected] or call 515-294-4000.

  2. investigating Oct 13, 2026, 07:46 PM UTC

    The issue has been determined to be both inbound and outbound calls and is still being investigated further. For questions please reach out to the Solution Center at [email protected] or call 515-294-4000.

  3. resolved Oct 13, 2026, 08:32 PM UTC

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