Resolved after 3 minutes, affecting Campus Wireless and Campus Phones and 1 more, on October 7, 2026.
At approximately 2:40 p.m. today, internet access was interrupted for much of campus for approximately three minutes. Our backup internet connection operated as designed, but it took several minutes for connectivity to fully recover. The cause of the interruption has been identified and addressed with our internet service provider, and we do not anticipate any further disruption related to this issue. If you are still experiencing connectivity issues, please contact the Solution Center at 515-294-4000 or [email protected].
Affected components
Update timeline
- identified Oct 07, 2026, 07:40 PM UTC
At around 2:40 PM this afternoon, campus customers experienced a brief interruption accessing Microsoft Teams and potentially other websites. We are actively reviewing to identify the cause and connections appear stable again.
- resolved Oct 07, 2026, 07:43 PM UTC
At approximately 2:40 p.m. today, internet access was interrupted for much of campus for approximately three minutes. Our backup internet connection operated as designed, but it took several minutes for connectivity to fully recover. The cause of the interruption has been identified and addressed with our internet service provider, and we do not anticipate any further disruption related to this issue. If you are still experiencing connectivity issues, please contact the Solution Center at 515-294-4000 or [email protected].
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