ionos.co.uk Outage History
ionos.co.uk is up right nowPingoru has recorded 123 incidents for ionos.co.uk: 118 in the last 12 months and 47 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 7 | 92 of 720 (13%) |
| May 2026 | 11 | 70 of 744 (9%) |
| June 2026 | 14 | 52 of 720 (7%) |
| July 2026 | 12 | 356 of 744 (48%) |
| August 2026 | 15 | 241 of 744 (32%) |
| September 2026 | 19 | 138 of 720 (19%) |
| October 2026 | 12 | 57 of 584 (10%) |
Incidents, newest first
Minor August 30, 2026 Limited functionality of product VPS 1h 16m VPS
Started Aug 30, 2026, 09:20 PM UTC· resolved Aug 30, 2026, 10:36 PM UTC
- investigating Aug 30, 2026, 09:20 PM UTC
We are currently experiencing a technical disruption that may prevent some customers from successfully rebooting their VPS.
- resolved Aug 30, 2026, 10:36 PM UTC
The issue has been resolved.
Minor August 26, 2026 Limited functionality of product Webmail 6d 5h Webmail
Started Aug 26, 2026, 09:41 AM UTC· resolved Sep 01, 2026, 03:27 PM UTC
- investigating Aug 26, 2026, 09:41 AM UTC
Some customers may face issues while using their Webmail
- identified Aug 26, 2026, 02:30 PM UTC
We are still working on resolving the technical issue. Thank you for your patience.
- identified Aug 27, 2026, 12:52 PM UTC
We have found the cause for the disruption and are working on resolving it.
- identified Aug 31, 2026, 02:30 PM UTC
We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
- identified Sep 01, 2026, 08:55 AM UTC
Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.
- resolved Sep 01, 2026, 03:27 PM UTC
The issue has been resolved.
Minor August 21, 2026 Limited functionality of product Cloud VPS 7h 15m VPS, Cloud Panel
Started Aug 21, 2026, 09:10 AM UTC· resolved Aug 21, 2026, 04:25 PM UTC
- investigating Aug 21, 2026, 09:10 AM UTC
Some customers may be experiencing issues accessing their Cloud Panel.
- identified Aug 21, 2026, 09:55 AM UTC
We have found the cause for the disruption and are working on resolving it.
- identified Aug 21, 2026, 12:44 PM UTC
We are still working on resolving the technical issue.
- resolved Aug 21, 2026, 04:25 PM UTC
The issue has been resolved.
Minor August 16, 2026 Limited functionality of product Wordpress Hosting 23h 10m Wordpress Hosting
Started Aug 16, 2026, 01:08 PM UTC· resolved Aug 17, 2026, 12:19 PM UTC
- identified Aug 16, 2026, 01:08 PM UTC
Some customers may experience issues while using their Wordpress Hosting
- identified Aug 16, 2026, 04:25 PM UTC
Our technicians are currently working on resolving this issue.
- identified Aug 17, 2026, 07:44 AM UTC
We apologise to customers who were affected by this disruption. We are working to ensure that similar issues do not occur in the future.
- monitoring Aug 17, 2026, 11:44 AM UTC
We have eliminated the disruption for almost everyone affected. We are working on a quick solution and apologise for any inconvenience this may cause
- resolved Aug 17, 2026, 12:19 PM UTC
The issue has been resolved.
Major August 15, 2026 WordPress Accessibility Issues 3h 53m Wordpress Hosting
Started Aug 15, 2026, 06:57 AM UTC· resolved Aug 15, 2026, 10:50 AM UTC
- identified Aug 15, 2026, 06:57 AM UTC
Some customers may be experiencing issues accessing their websites.
- identified Aug 15, 2026, 08:10 AM UTC
Our technicians are currently working on resolving this issue.
- resolved Aug 15, 2026, 10:50 AM UTC
The issue has been resolved.
Minor August 11, 2026 Domains & SSL is inaccessible in the Control Panel 41m IONOS Control Panel
Started Aug 11, 2026, 02:53 PM UTC· resolved Aug 11, 2026, 03:34 PM UTC
- investigating Aug 11, 2026, 02:53 PM UTC
Access to certain areas of the Domains & SSL section in the Control Panel may be temporarily restricted.
- resolved Aug 11, 2026, 03:34 PM UTC
The issue has been resolved.
Minor August 6, 2026 Sending emails may not be possible for some customers 2h 19m Webmail, Sending Emails
Started Aug 06, 2026, 10:07 AM UTC· resolved Aug 06, 2026, 12:26 PM UTC
- investigating Aug 06, 2026, 10:07 AM UTC
Some customers may be experiencing issues sending E-mails.
- identified Aug 06, 2026, 11:25 AM UTC
We are still working on resolving the technical issue.
- resolved Aug 06, 2026, 12:26 PM UTC
The systems are stable and all services are functioning normally again. Our apologies for the inconvenience caused.
Minor July 24, 2026 July 2026: ionos.co.uk service degradation on Billing Service 2h 8m Billing Service
Started Jul 24, 2026, 07:58 AM UTC· resolved Jul 24, 2026, 10:06 AM UTC
- identified Jul 24, 2026, 07:58 AM UTC
Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.
- resolved Jul 24, 2026, 10:06 AM UTC
The issue has been resolved.
Minor July 22, 2026 Access to Online Store may not be possible 42m Online Store
Started Jul 22, 2026, 03:05 PM UTC· resolved Jul 22, 2026, 03:47 PM UTC
- identified Jul 22, 2026, 03:05 PM UTC
Some customers may be experiencing issues when accessing the Online Store.
- resolved Jul 22, 2026, 03:47 PM UTC
The issue has been resolved.
Minor July 20, 2026 Important: Wordpress security vulnerability 28d 19h Wordpress Hosting, Wordpress Pro
Started Jul 20, 2026, 05:28 PM UTC· resolved Aug 18, 2026, 01:05 PM UTC
- monitoring Jul 20, 2026, 05:29 PM UTC
On July 17, the "wp2shell" security vulnerability became known in the popular CMS WordPress. This vulnerability potentially allows attackers to inject malicious code into affected web spaces. At present, we are not aware of any instances where this vulnerability has been exploited. WordPress versions 6.8 and newer are affected. The WordPress team has released new packages—versions 6.8.6, 6.9.5, 7.0.2, and 7.1 beta 2—in which the security vulnerability has been fixed. Customers using Managed WordPress from IONOS do not need to take any action. We are applying the necessary patches automatically. We strongly recommend that all users running a self-hosted WordPress on their web space update their installation to a current version. Further information regarding the security vulnerability can be found at https://www.bleepingcomputer.com/news/security/wordpress-core-wp2shell-rce-flaws-get-public-exploits-patch-now/
- monitoring Jul 21, 2026, 12:33 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 27, 2026, 10:53 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 18, 2026, 01:05 PM UTC
The issue has been resolved.
Minor July 13, 2026 Disruption in logging into the Webmail 33m Webmail
Started Jul 13, 2026, 10:41 AM UTC· resolved Jul 13, 2026, 11:14 AM UTC
- identified Jul 13, 2026, 10:41 AM UTC
We have received reports that some customers are experiencing issues when trying to log in to Webmail.
- resolved Jul 13, 2026, 11:14 AM UTC
The issue has been resolved.
Minor July 11, 2026 MyWebsite Live Sites Accessibility Issues 1h 50m MyWebsite NOW
Started Jul 11, 2026, 10:52 AM UTC· resolved Jul 11, 2026, 12:43 PM UTC
- investigating Jul 11, 2026, 10:52 AM UTC
Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.
- resolved Jul 11, 2026, 12:43 PM UTC
The issue has been resolved.
Minor July 9, 2026 Access to Cloud Panel may not be possible 4h 23m Cloud Panel
Started Jul 09, 2026, 11:28 PM UTC· resolved Jul 10, 2026, 03:52 AM UTC
- identified Jul 09, 2026, 11:28 PM UTC
Some customers may be experiencing issues accessing their Cloud Panel.
- resolved Jul 10, 2026, 03:52 AM UTC
The issue has been resolved.
Minor June 30, 2026 Update Payment Method May Not Be Possible 46m Billing Service
Started Jun 30, 2026, 10:42 PM UTC· resolved Jun 30, 2026, 11:29 PM UTC
- identified Jun 30, 2026, 10:42 PM UTC
Some customers may experience issues when updating their payment method in Control Panel. We apologise for any inconvenience this may cause you.
- identified Jun 30, 2026, 11:17 PM UTC
We are currently working on resolving the technical disruption. We will have an update for you shortly.
- resolved Jun 30, 2026, 11:29 PM UTC
The issue has been resolved.
Minor June 17, 2026 Technical Issues With IONOS Services 43m MyWebsite NOW
Started Jun 17, 2026, 01:55 PM UTC· resolved Jun 17, 2026, 02:38 PM UTC
- identified Jun 17, 2026, 01:55 PM UTC
Some customers may experience issues while using their MyWebsite Now.
- resolved Jun 17, 2026, 02:38 PM UTC
The issue has been resolved.
Minor June 10, 2026 Some websites are inaccessible 3h 13m Web Hosting
Started Jun 10, 2026, 11:35 AM UTC· resolved Jun 10, 2026, 02:48 PM UTC
- identified Jun 10, 2026, 11:35 AM UTC
Some customers may be experiencing issues accessing their websites.
- resolved Jun 10, 2026, 02:48 PM UTC
The issue has been resolved.
Minor June 10, 2026 Authentication Error in Email Clients 1d 4h Microsoft Exchange
Started Jun 10, 2026, 10:59 AM UTC· resolved Jun 11, 2026, 03:48 PM UTC
- identified Jun 10, 2026, 10:59 AM UTC
Due to technical disruption in our email systems, some customers may encounter authentication error in Microsoft Exchange Outlook. In the meantime, we recommend customers to use the OWA on https://exchange2019.ionos.co.uk/owa.
- identified Jun 10, 2026, 03:26 PM UTC
We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
- identified Jun 11, 2026, 03:55 AM UTC
We are still working on resolving the technical issue. Thank you for your patience.
- resolved Jun 11, 2026, 03:48 PM UTC
This incident has been resolved.
Minor June 3, 2026 Cancellation may not be possible 2h 51m Cancellation Service
Started Jun 03, 2026, 09:26 AM UTC· resolved Jun 03, 2026, 12:18 PM UTC
- identified Jun 03, 2026, 09:26 AM UTC
Due to a technical disruption, cancellation of products or features may not be possible at this time.
- resolved Jun 03, 2026, 12:18 PM UTC
This incident has been resolved.
Minor May 28, 2026 Limited functionality of product MyWebsite 5h 23m MyWebsite NOW
Started May 28, 2026, 08:36 AM UTC· resolved May 28, 2026, 02:00 PM UTC
- identified May 28, 2026, 08:36 AM UTC
Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created will not be affected. We apologise for any inconvenience this may cause.
- resolved May 28, 2026, 02:00 PM UTC
The issue has been resolved. Our apologies for the inconvenience caused.
Major May 4, 2026 Disruption in VPS 1d 4h VPS
Started May 04, 2026, 10:52 AM UTC· resolved May 05, 2026, 03:15 PM UTC
- identified May 04, 2026, 10:52 AM UTC
Due to a technical disruption, some customers may face issues with their VPS.
- identified May 04, 2026, 05:37 PM UTC
We are still working on resolving the technical issue. Thank you for your patience.
- identified May 05, 2026, 07:29 AM UTC
Our team is continuing to work on this issue. Thank you for your patience.
- identified May 05, 2026, 12:42 PM UTC
We have eliminated the disruption for almost everyone affected.
- resolved May 05, 2026, 03:15 PM UTC
The issue has been resolved.
Minor April 28, 2026 VPS Network Connectivity Issue 56m VPS
Started Apr 28, 2026, 08:52 PM UTC· resolved Apr 28, 2026, 09:49 PM UTC
- identified Apr 28, 2026, 08:52 PM UTC
We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritising this issue and are working to resolve it as quickly as possible.
- resolved Apr 28, 2026, 09:49 PM UTC
The issue has been resolved.
Minor March 5, 2026 Email address creation may not be possible 3h 42m IONOS Control Panel
Started Mar 05, 2026, 05:59 PM UTC· resolved Mar 05, 2026, 09:42 PM UTC
- identified Mar 05, 2026, 05:59 PM UTC
Some customers may be experiencing issues creating email address
- resolved Mar 05, 2026, 09:42 PM UTC
The issue has been resolved.
Minor March 3, 2026 Managed Nextcloud is inaccessible 5h 22m Managed Nextcloud
Started Mar 03, 2026, 12:14 PM UTC· resolved Mar 03, 2026, 05:36 PM UTC
- identified Mar 03, 2026, 12:14 PM UTC
Some customers are experiencing issues when accessing Managed Nextcloud.
- identified Mar 03, 2026, 03:25 PM UTC
We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
- resolved Mar 03, 2026, 05:36 PM UTC
The issue has been resolved.
Minor February 7, 2026 Limited functionality of product SSL 5h 1m SSL
Started Feb 07, 2026, 03:14 PM UTC· resolved Feb 07, 2026, 08:15 PM UTC
- investigating Feb 07, 2026, 03:14 PM UTC
Some customers may face issues when setting up their SSL.
- monitoring Feb 07, 2026, 07:51 PM UTC
We are monitoring the situation to ensure that the issue does not reoccur.
- resolved Feb 07, 2026, 08:15 PM UTC
The issue has been resolved.
Minor January 30, 2026 Limited functionality of product Web Hosting 6m Web Hosting
Started Jan 30, 2026, 11:28 AM UTC· resolved Jan 30, 2026, 11:34 AM UTC
- identified Jan 30, 2026, 11:28 AM UTC
Some customers may face issues when setting up their CMS Application
- resolved Jan 30, 2026, 11:34 AM UTC
The issue has been resolved.