ionos.co.uk incident

Authentication Error in Email Clients

Minor Resolved View vendor source →

ionos.co.uk experienced a minor incident on June 10, 2026 affecting Microsoft Exchange, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 10:59 AM UTC
Resolved
Jun 11, 2026, 03:48 PM UTC
Duration
1d 4h
Detected by Pingoru
Jun 10, 2026, 10:59 AM UTC

Affected components

Microsoft Exchange

Update timeline

  1. identified Jun 10, 2026, 10:59 AM UTC

    Due to technical disruption in our email systems, some customers may encounter authentication error in Microsoft Exchange Outlook. In the meantime, we recommend customers to use the OWA on https://exchange2019.ionos.co.uk/owa.

  2. identified Jun 10, 2026, 03:26 PM UTC

    We have successfully minimised the disruption and are working to completely resolve it as soon as possible.

  3. identified Jun 11, 2026, 03:55 AM UTC

    We are still working on resolving the technical issue. Thank you for your patience.

  4. resolved Jun 11, 2026, 03:48 PM UTC

    This incident has been resolved.