- Detected by Pingoru
- Aug 06, 2026, 10:07 AM UTC
- Resolved
- Aug 06, 2026, 12:26 PM UTC
- Duration
- 2h 19m
Affected: WebmailSending Emails
Timeline · 3 updates
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investigating Aug 06, 2026, 10:07 AM UTC
Some customers may be experiencing issues sending E-mails.
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identified Aug 06, 2026, 11:25 AM UTC
We are still working on resolving the technical issue.
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resolved Aug 06, 2026, 12:26 PM UTC
The systems are stable and all services are functioning normally again. Our apologies for the inconvenience caused.
Read the full incident report →
- Detected by Pingoru
- Aug 05, 2026, 01:18 PM UTC
- Resolved
- Aug 05, 2026, 01:39 PM UTC
- Duration
- 20m
Affected: Cloud Panel
Timeline · 2 updates
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investigating Aug 05, 2026, 01:18 PM UTC
Some customers may be experiencing issues accessing their Cloud Panel.
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resolved Aug 05, 2026, 01:39 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 27, 2026, 11:24 AM UTC
- Resolved
- Jul 28, 2026, 06:18 AM UTC
- Duration
- 18h 53m
Affected: Webmail
Timeline · 6 updates
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investigating Jul 27, 2026, 11:24 AM UTC
Some customers may be experiencing issues sending E-mails.
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identified Jul 27, 2026, 01:55 PM UTC
We are working on a quick solution and apologise for any inconvenience this may cause
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identified Jul 27, 2026, 03:09 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Jul 28, 2026, 12:40 AM UTC
We are monitoring the situation to ensure that the issue does not reoccur.
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monitoring Jul 28, 2026, 06:18 AM UTC
The issue has been resolved.
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resolved Jul 28, 2026, 06:18 AM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 24, 2026, 07:58 AM UTC
- Resolved
- Jul 24, 2026, 10:06 AM UTC
- Duration
- 2h 8m
Affected: Billing Service
Timeline · 2 updates
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identified Jul 24, 2026, 07:58 AM UTC
Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.
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resolved Jul 24, 2026, 10:06 AM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 22, 2026, 03:05 PM UTC
- Resolved
- Jul 22, 2026, 03:47 PM UTC
- Duration
- 42m
Affected: Online Store
Timeline · 2 updates
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identified Jul 22, 2026, 03:05 PM UTC
Some customers may be experiencing issues when accessing the Online Store.
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resolved Jul 22, 2026, 03:47 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 17, 2026, 04:21 PM UTC
- Resolved
- Jul 17, 2026, 05:36 PM UTC
- Duration
- 1h 15m
Affected: Wordpress Hosting
Timeline · 2 updates
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identified Jul 17, 2026, 04:21 PM UTC
Some customers may be experiencing issues accessing their websites.
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resolved Jul 17, 2026, 05:36 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 13, 2026, 10:41 AM UTC
- Resolved
- Jul 13, 2026, 11:14 AM UTC
- Duration
- 33m
Affected: Webmail
Timeline · 2 updates
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identified Jul 13, 2026, 10:41 AM UTC
We have received reports that some customers are experiencing issues when trying to log in to Webmail.
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resolved Jul 13, 2026, 11:14 AM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 13, 2026, 10:10 AM UTC
- Resolved
- Jul 13, 2026, 01:09 PM UTC
- Duration
- 2h 59m
Affected: Wordpress Hosting
Timeline · 2 updates
-
identified Jul 13, 2026, 10:10 AM UTC
Some customers may be experiencing issues accessing their websites.
-
resolved Jul 13, 2026, 01:09 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 11, 2026, 10:52 AM UTC
- Resolved
- Jul 11, 2026, 12:43 PM UTC
- Duration
- 1h 50m
Affected: MyWebsite NOW
Timeline · 2 updates
-
investigating Jul 11, 2026, 10:52 AM UTC
Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.
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resolved Jul 11, 2026, 12:43 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 10, 2026, 07:24 AM UTC
- Resolved
- Jul 10, 2026, 05:30 PM UTC
- Duration
- 10h 5m
Affected: Sending EmailsMail client
Timeline · 5 updates
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identified Jul 10, 2026, 07:24 AM UTC
Currently, there are issues in our email systems. In case of problems with your mail software, we recommend you to use the webmail on https://mail.ionos.co.uk/ . Due to the increased number of users, it may be necessary to reload the webmail during use.
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identified Jul 10, 2026, 09:34 AM UTC
Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.
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identified Jul 10, 2026, 10:11 AM UTC
We are still working on resolving the technical issue.
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identified Jul 10, 2026, 03:15 PM UTC
We are still working on resolving the technical issue. Thank you for your patience.
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resolved Jul 10, 2026, 05:30 PM UTC
The systems are stable and all services are functioning normally again.
Read the full incident report →
- Detected by Pingoru
- Jul 09, 2026, 11:28 PM UTC
- Resolved
- Jul 10, 2026, 03:52 AM UTC
- Duration
- 4h 23m
Affected: Cloud Panel
Timeline · 2 updates
-
identified Jul 09, 2026, 11:28 PM UTC
Some customers may be experiencing issues accessing their Cloud Panel.
-
resolved Jul 10, 2026, 03:52 AM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 30, 2026, 10:42 PM UTC
- Resolved
- Jun 30, 2026, 11:29 PM UTC
- Duration
- 46m
Affected: Billing Service
Timeline · 3 updates
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identified Jun 30, 2026, 10:42 PM UTC
Some customers may experience issues when updating their payment method in Control Panel. We apologise for any inconvenience this may cause you.
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identified Jun 30, 2026, 11:17 PM UTC
We are currently working on resolving the technical disruption. We will have an update for you shortly.
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resolved Jun 30, 2026, 11:29 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 01:55 PM UTC
- Resolved
- Jun 17, 2026, 02:38 PM UTC
- Duration
- 43m
Affected: MyWebsite NOW
Timeline · 2 updates
-
identified Jun 17, 2026, 01:55 PM UTC
Some customers may experience issues while using their MyWebsite Now.
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resolved Jun 17, 2026, 02:38 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 08:09 AM UTC
- Resolved
- Jun 17, 2026, 10:18 AM UTC
- Duration
- 2h 8m
Affected: IONOS Control Panel
Timeline · 2 updates
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identified Jun 17, 2026, 08:09 AM UTC
During this time, configurations in some areas of your control panel may be limited.
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resolved Jun 17, 2026, 10:18 AM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 10, 2026, 11:35 AM UTC
- Resolved
- Jun 10, 2026, 02:48 PM UTC
- Duration
- 3h 13m
Affected: Web Hosting
Timeline · 2 updates
-
identified Jun 10, 2026, 11:35 AM UTC
Some customers may be experiencing issues accessing their websites.
-
resolved Jun 10, 2026, 02:48 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 10, 2026, 10:59 AM UTC
- Resolved
- Jun 11, 2026, 03:48 PM UTC
- Duration
- 1d 4h
Affected: Microsoft Exchange
Timeline · 4 updates
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identified Jun 10, 2026, 10:59 AM UTC
Due to technical disruption in our email systems, some customers may encounter authentication error in Microsoft Exchange Outlook. In the meantime, we recommend customers to use the OWA on https://exchange2019.ionos.co.uk/owa.
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identified Jun 10, 2026, 03:26 PM UTC
We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
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identified Jun 11, 2026, 03:55 AM UTC
We are still working on resolving the technical issue. Thank you for your patience.
-
resolved Jun 11, 2026, 03:48 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 03, 2026, 09:26 AM UTC
- Resolved
- Jun 03, 2026, 12:18 PM UTC
- Duration
- 2h 51m
Affected: Cancellation Service
Timeline · 2 updates
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identified Jun 03, 2026, 09:26 AM UTC
Due to a technical disruption, cancellation of products or features may not be possible at this time.
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resolved Jun 03, 2026, 12:18 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 28, 2026, 08:36 AM UTC
- Resolved
- May 28, 2026, 02:00 PM UTC
- Duration
- 5h 23m
Affected: MyWebsite NOW
Timeline · 2 updates
-
identified May 28, 2026, 08:36 AM UTC
Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created will not be affected. We apologise for any inconvenience this may cause.
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resolved May 28, 2026, 02:00 PM UTC
The issue has been resolved. Our apologies for the inconvenience caused.
Read the full incident report →
- Detected by Pingoru
- May 05, 2026, 10:27 PM UTC
- Resolved
- May 05, 2026, 11:56 PM UTC
- Duration
- 1h 29m
Affected: Web Hosting
Timeline · 4 updates
-
identified May 05, 2026, 10:27 PM UTC
Some customers may be experiencing issues accessing their websites.
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identified May 05, 2026, 11:11 PM UTC
We are still working on resolving the technical issue. Thank you for your patience.
-
monitoring May 05, 2026, 11:21 PM UTC
We are monitoring the situation to ensure that the issue does not reoccur.
-
resolved May 05, 2026, 11:56 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 05, 2026, 09:59 AM UTC
- Resolved
- May 05, 2026, 10:14 AM UTC
- Duration
- 15m
Affected: Support Tool
Timeline · 2 updates
-
identified May 05, 2026, 09:59 AM UTC
Due to a technical issue with our Support Tools, queries are processed late and some of the actions you request from our agents may not be performed at that time. Additionally, our Customer Service is not able to answer all questions related to your account.
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resolved May 05, 2026, 10:14 AM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 04, 2026, 10:52 AM UTC
- Resolved
- May 05, 2026, 03:15 PM UTC
- Duration
- 1d 4h
Affected: VPS
Timeline · 5 updates
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identified May 04, 2026, 10:52 AM UTC
Due to a technical disruption, some customers may face issues with their VPS.
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identified May 04, 2026, 05:37 PM UTC
We are still working on resolving the technical issue. Thank you for your patience.
-
identified May 05, 2026, 07:29 AM UTC
Our team is continuing to work on this issue. Thank you for your patience.
-
identified May 05, 2026, 12:42 PM UTC
We have eliminated the disruption for almost everyone affected.
-
resolved May 05, 2026, 03:15 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 08:52 PM UTC
- Resolved
- Apr 28, 2026, 09:49 PM UTC
- Duration
- 56m
Affected: VPS
Timeline · 2 updates
-
identified Apr 28, 2026, 08:52 PM UTC
We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritising this issue and are working to resolve it as quickly as possible.
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resolved Apr 28, 2026, 09:49 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 05, 2026, 05:59 PM UTC
- Resolved
- Mar 05, 2026, 09:42 PM UTC
- Duration
- 3h 42m
Affected: IONOS Control Panel
Timeline · 2 updates
-
identified Mar 05, 2026, 05:59 PM UTC
Some customers may be experiencing issues creating email address
-
resolved Mar 05, 2026, 09:42 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 03, 2026, 12:14 PM UTC
- Resolved
- Mar 03, 2026, 05:36 PM UTC
- Duration
- 5h 22m
Affected: Managed Nextcloud
Timeline · 3 updates
-
identified Mar 03, 2026, 12:14 PM UTC
Some customers are experiencing issues when accessing Managed Nextcloud.
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identified Mar 03, 2026, 03:25 PM UTC
We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
-
resolved Mar 03, 2026, 05:36 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 07, 2026, 03:14 PM UTC
- Resolved
- Feb 07, 2026, 08:15 PM UTC
- Duration
- 5h 1m
Affected: SSL
Timeline · 3 updates
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investigating Feb 07, 2026, 03:14 PM UTC
Some customers may face issues when setting up their SSL.
-
monitoring Feb 07, 2026, 07:51 PM UTC
We are monitoring the situation to ensure that the issue does not reoccur.
-
resolved Feb 07, 2026, 08:15 PM UTC
The issue has been resolved.
Read the full incident report →
