ionos.co.uk Outage History

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ionos.co.uk had 55 outages in the last 2 years totaling 352h 43m of downtime — averaging 2.3 incidents per month.

There were 55 ionos.co.uk outages since October 6, 2025 totaling 352h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.ionos-status.co.uk

Major October 1, 2026

Placing orders is temporarily not possible

Detected by Pingoru
Oct 01, 2026, 04:58 PM UTC
Resolved
Oct 01, 2026, 08:15 PM UTC
Duration
3h 16m
Affected: IONOS Order Page
Timeline · 3 updates
  1. identified Oct 01, 2026, 04:58 PM UTC

    Some customers may be experiencing issues when ordering products.

  2. identified Oct 01, 2026, 07:31 PM UTC

    Our technicians are currently working on resolving this issue.

  3. resolved Oct 01, 2026, 08:15 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor October 1, 2026

Limited functionality of product MyWebsite NOW

Detected by Pingoru
Oct 01, 2026, 11:11 AM UTC
Resolved
Oct 01, 2026, 01:51 PM UTC
Duration
2h 40m
Affected: MyWebsite NOW
Timeline · 3 updates
  1. identified Oct 01, 2026, 11:11 AM UTC

    We are currently investigating an issue with the website editor that may affect some customers. The online websites that have already been created will not be affected. We apologise for any inconvenience this may cause.

  2. identified Oct 01, 2026, 12:26 PM UTC

    We are still working on resolving the technical issue.

  3. resolved Oct 01, 2026, 01:51 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor September 26, 2026

Disruption in logging into the Control Panel

Detected by Pingoru
Sep 26, 2026, 12:19 PM UTC
Resolved
Sep 26, 2026, 01:38 PM UTC
Duration
1h 19m
Affected: IONOS LoginIONOS Control Panel
Timeline · 4 updates
  1. identified Sep 26, 2026, 12:19 PM UTC

    Currently, some customers may not be able to log in to the Control Panel

  2. identified Sep 26, 2026, 12:54 PM UTC

    We are still working on resolving the technical issue. Our apologies for the inconvenience caused.

  3. identified Sep 26, 2026, 01:26 PM UTC

    We have eliminated the disruption for some of those affected.

  4. resolved Sep 26, 2026, 01:38 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor September 24, 2026

Some websites may be inaccessible

Detected by Pingoru
Sep 24, 2026, 02:33 PM UTC
Resolved
Sep 24, 2026, 04:06 PM UTC
Duration
1h 32m
Affected: Web Hosting
Timeline · 2 updates
  1. identified Sep 24, 2026, 02:33 PM UTC

    Some customers may be experiencing issues accessing their websites.

  2. resolved Sep 24, 2026, 04:06 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor September 24, 2026

Incident Report for Web Hosting

Detected by Pingoru
Sep 24, 2026, 10:38 AM UTC
Resolved
Sep 24, 2026, 01:46 PM UTC
Duration
3h 8m
Affected: Web Hosting
Timeline · 3 updates
  1. identified Sep 24, 2026, 10:38 AM UTC

    Some customers may experience issues while using their Web Hosting

  2. identified Sep 24, 2026, 12:07 PM UTC

    We have successfully minimised the disruption and are working to completely resolve it as soon as possible.

  3. resolved Sep 24, 2026, 01:46 PM UTC

    The systems are stable and all services are functioning normally again.

Read the full incident report →

Minor September 24, 2026

Disruption in Cloud Servers

Detected by Pingoru
Sep 24, 2026, 10:29 AM UTC
Resolved
Sep 24, 2026, 01:18 PM UTC
Duration
2h 49m
Affected: Cloud Server
Timeline · 2 updates
  1. identified Sep 24, 2026, 10:29 AM UTC

    We are currently experiencing a technical disruption that may prevent some customers from successfully rebooting their VPS.

  2. resolved Sep 24, 2026, 01:18 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor September 22, 2026

Critical Security Update: WordPress Core Vulnerability (CVE-2026-87902)

Detected by Pingoru
Sep 22, 2026, 09:36 PM UTC
Resolved
Sep 25, 2026, 07:56 AM UTC
Duration
2d 10h
Affected: Wordpress HostingWordpress Pro
Timeline · 2 updates
  1. identified Sep 22, 2026, 09:36 PM UTC

    A critical security vulnerability affects WordPress versions 4.7.0 through 7.1.1, which can allow remote code execution under specific conditions. Managed WordPress Customers No action needed:IONOS is automatically patching your site and deploying proactive security measures Self-Managed WordPress Customers Action required: Update WordPress immediately to the latest version More updates will be posted here as new information becomes available.

  2. resolved Sep 25, 2026, 07:56 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor September 22, 2026

Disruption on several services

Detected by Pingoru
Sep 22, 2026, 09:35 AM UTC
Resolved
Sep 22, 2026, 10:50 AM UTC
Duration
1h 14m
Affected: IONOS LoginSupport Tool
Timeline · 2 updates
  1. identified Sep 22, 2026, 09:35 AM UTC

    We are currently experiencing outages affecting multiple services. Services below may be affected: - Difficulties logging into the Control Panel. - Support Tool Our team is aware of the issue and is actively working to resolve it as quickly as possible. We appreciate your patience during this time and will provide updates as soon as we have more information.

  2. resolved Sep 22, 2026, 10:50 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor September 21, 2026

Disruption in some Control Panel sections

Detected by Pingoru
Sep 21, 2026, 11:51 AM UTC
Resolved
Sep 21, 2026, 01:30 PM UTC
Duration
1h 39m
Affected: IONOS Control Panel
Timeline · 2 updates
  1. identified Sep 21, 2026, 11:51 AM UTC

    During this time, configurations in some areas of your control panel may be limited.

  2. resolved Sep 21, 2026, 01:30 PM UTC

    The issue has been resolved.

Read the full incident report →

Major September 21, 2026

Incident Report for Customer Service Support Tool

Detected by Pingoru
Sep 21, 2026, 11:37 AM UTC
Resolved
Sep 21, 2026, 08:19 PM UTC
Duration
8h 42m
Affected: Support Tool
Timeline · 3 updates
  1. identified Sep 21, 2026, 11:37 AM UTC

    Due to a technical issue with our Support Tools, our Customer Service Team may not be able to answer all questions related to your account.

  2. identified Sep 21, 2026, 12:33 PM UTC

    We are still working on resolving the technical issue.

  3. resolved Sep 21, 2026, 08:19 PM UTC

    The systems are stable and all services are functioning normally again.

Read the full incident report →

Minor September 21, 2026

Limited functionality of product MyWebsite Now

Detected by Pingoru
Sep 21, 2026, 10:01 AM UTC
Resolved
Sep 21, 2026, 10:14 AM UTC
Duration
13m
Affected: MyWebsite NOW
Timeline · 3 updates
  1. investigating Sep 21, 2026, 10:01 AM UTC

    Some customers may face issues while using their MyWebsite Now.

  2. investigating Sep 21, 2026, 10:12 AM UTC

    The issue has been resolved.

  3. resolved Sep 21, 2026, 10:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 18, 2026

Disruption in several Control Panel areas

Detected by Pingoru
Sep 18, 2026, 05:33 PM UTC
Resolved
Sep 18, 2026, 08:30 PM UTC
Duration
2h 56m
Affected: IONOS Control Panel
Timeline · 2 updates
  1. identified Sep 18, 2026, 05:33 PM UTC

    During this time, configurations in some areas of your control panel may be limited.

  2. resolved Sep 18, 2026, 08:30 PM UTC

    The systems are stable and all services are functioning normally again.

Read the full incident report →

Minor September 15, 2026

Web Projects is inaccessible in the Control Panel

Detected by Pingoru
Sep 15, 2026, 06:18 AM UTC
Resolved
Sep 15, 2026, 07:00 AM UTC
Duration
42m
Affected: IONOS Control Panel
Timeline · 2 updates
  1. identified Sep 15, 2026, 06:18 AM UTC

    Access to Web Projects in the Control Panel is temporarily restricted.

  2. resolved Sep 15, 2026, 07:00 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor September 8, 2026

Websites are inaccessible

Detected by Pingoru
Sep 08, 2026, 09:01 AM UTC
Resolved
Sep 08, 2026, 09:27 AM UTC
Duration
25m
Affected: MyWebsite NOW
Timeline · 2 updates
  1. investigating Sep 08, 2026, 09:01 AM UTC

    Some customers may experience issues while using their MyWebsite Now Trinity.

  2. resolved Sep 08, 2026, 09:27 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor September 7, 2026

Technical issues in our email systems

Detected by Pingoru
Sep 07, 2026, 03:33 PM UTC
Resolved
Sep 07, 2026, 07:01 PM UTC
Duration
3h 28m
Affected: Webmail
Timeline · 2 updates
  1. identified Sep 07, 2026, 03:33 PM UTC

    Some customers may face issues while using their Webmail.

  2. resolved Sep 07, 2026, 07:01 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor September 7, 2026

Website Accessibility Issues

Detected by Pingoru
Sep 07, 2026, 09:58 AM UTC
Resolved
Sep 07, 2026, 10:15 AM UTC
Duration
17m
Affected: MyWebsite NOW
Timeline · 2 updates
  1. identified Sep 07, 2026, 09:58 AM UTC

    Some customers are experiencing issues accessing their websites.

  2. resolved Sep 07, 2026, 10:15 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor September 7, 2026

Limited functionality of Support Tools

Detected by Pingoru
Sep 07, 2026, 06:55 AM UTC
Resolved
Sep 07, 2026, 07:48 AM UTC
Duration
52m
Affected: Support Tool
Timeline · 2 updates
  1. identified Sep 07, 2026, 06:55 AM UTC

    Due to a technical issue with our Support Tools, our Customer Service Team may not be able to answer all questions related to your account.

  2. resolved Sep 07, 2026, 07:48 AM UTC

    The issue has been resolved.

Read the full incident report →

Major September 3, 2026

Incident Report for MyWebsite Now

Detected by Pingoru
Sep 03, 2026, 04:28 PM UTC
Resolved
Sep 03, 2026, 05:23 PM UTC
Duration
54m
Affected: MyWebsite NOW
Timeline · 2 updates
  1. identified Sep 03, 2026, 04:28 PM UTC

    Some customers may be experiencing issues accessing their websites.

  2. resolved Sep 03, 2026, 05:23 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor August 31, 2026

Sending emails may be delayed

Detected by Pingoru
Aug 31, 2026, 12:27 PM UTC
Resolved
Aug 31, 2026, 03:30 PM UTC
Duration
3h 2m
Affected: Microsoft ExchangeSending Emails
Timeline · 3 updates
  1. identified Aug 31, 2026, 12:27 PM UTC

    Some customers may be experiencing technical delays when sending E-mails.

  2. identified Aug 31, 2026, 12:31 PM UTC

    We are currently working on resolving the technical disruption. We will have an update for you shortly.

  3. resolved Aug 31, 2026, 03:30 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor August 31, 2026

Limited functionality of product Managed Nextcloud

Detected by Pingoru
Aug 31, 2026, 10:14 AM UTC
Resolved
Sep 03, 2026, 07:58 AM UTC
Duration
2d 21h
Affected: Managed Nextcloud
Timeline · 3 updates
  1. identified Aug 31, 2026, 10:14 AM UTC

    Some customers may experience issues while using their Managed Nextcloud.

  2. identified Sep 01, 2026, 09:08 AM UTC

    Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.

  3. resolved Sep 03, 2026, 07:58 AM UTC

    The issue has been resolved. Thank you for your patience and understanding.

Read the full incident report →

Minor August 30, 2026

Limited functionality of product VPS

Detected by Pingoru
Aug 30, 2026, 09:20 PM UTC
Resolved
Aug 30, 2026, 10:36 PM UTC
Duration
1h 16m
Affected: VPS
Timeline · 2 updates
  1. investigating Aug 30, 2026, 09:20 PM UTC

    We are currently experiencing a technical disruption that may prevent some customers from successfully rebooting their VPS.

  2. resolved Aug 30, 2026, 10:36 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor August 26, 2026

Limited functionality of product Webmail

Detected by Pingoru
Aug 26, 2026, 09:41 AM UTC
Resolved
Sep 01, 2026, 03:27 PM UTC
Duration
6d 5h
Affected: Webmail
Timeline · 6 updates
  1. investigating Aug 26, 2026, 09:41 AM UTC

    Some customers may face issues while using their Webmail

  2. identified Aug 26, 2026, 02:30 PM UTC

    We are still working on resolving the technical issue. Thank you for your patience.

  3. identified Aug 27, 2026, 12:52 PM UTC

    We have found the cause for the disruption and are working on resolving it.

  4. identified Aug 31, 2026, 02:30 PM UTC

    We have successfully minimised the disruption and are working to completely resolve it as soon as possible.

  5. identified Sep 01, 2026, 08:55 AM UTC

    Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.

  6. resolved Sep 01, 2026, 03:27 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor August 21, 2026

Limited functionality of product Cloud VPS

Detected by Pingoru
Aug 21, 2026, 09:10 AM UTC
Resolved
Aug 21, 2026, 04:25 PM UTC
Duration
7h 15m
Affected: VPSCloud Panel
Timeline · 4 updates
  1. investigating Aug 21, 2026, 09:10 AM UTC

    Some customers may be experiencing issues accessing their Cloud Panel.

  2. identified Aug 21, 2026, 09:55 AM UTC

    We have found the cause for the disruption and are working on resolving it.

  3. identified Aug 21, 2026, 12:44 PM UTC

    We are still working on resolving the technical issue.

  4. resolved Aug 21, 2026, 04:25 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor August 16, 2026

Limited functionality of product Wordpress Hosting

Detected by Pingoru
Aug 16, 2026, 01:08 PM UTC
Resolved
Aug 17, 2026, 12:19 PM UTC
Duration
23h 10m
Affected: Wordpress Hosting
Timeline · 5 updates
  1. identified Aug 16, 2026, 01:08 PM UTC

    Some customers may experience issues while using their Wordpress Hosting

  2. identified Aug 16, 2026, 04:25 PM UTC

    Our technicians are currently working on resolving this issue.

  3. identified Aug 17, 2026, 07:44 AM UTC

    We apologise to customers who were affected by this disruption. We are working to ensure that similar issues do not occur in the future.

  4. monitoring Aug 17, 2026, 11:44 AM UTC

    We have eliminated the disruption for almost everyone affected. We are working on a quick solution and apologise for any inconvenience this may cause

  5. resolved Aug 17, 2026, 12:19 PM UTC

    The issue has been resolved.

Read the full incident report →

Major August 15, 2026

WordPress Accessibility Issues

Detected by Pingoru
Aug 15, 2026, 06:57 AM UTC
Resolved
Aug 15, 2026, 10:50 AM UTC
Duration
3h 53m
Affected: Wordpress Hosting
Timeline · 3 updates
  1. identified Aug 15, 2026, 06:57 AM UTC

    Some customers may be experiencing issues accessing their websites.

  2. identified Aug 15, 2026, 08:10 AM UTC

    Our technicians are currently working on resolving this issue.

  3. resolved Aug 15, 2026, 10:50 AM UTC

    The issue has been resolved.

Read the full incident report →