ionos.co.uk Outage History

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ionos.co.uk had 35 outages in the last 2 years totaling 110h 17m of downtime — averaging 1.4 incidents per month.

There were 35 ionos.co.uk outages since July 22, 2025 totaling 110h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.ionos-status.co.uk

Minor June 17, 2026

Technical Issues With IONOS Services

Detected by Pingoru
Jun 17, 2026, 01:55 PM UTC
Resolved
Jun 17, 2026, 02:38 PM UTC
Duration
43m
Affected: MyWebsite NOW
Timeline · 2 updates
  1. identified Jun 17, 2026, 01:55 PM UTC

    Some customers may experience issues while using their MyWebsite Now.

  2. resolved Jun 17, 2026, 02:38 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor June 17, 2026

Disruption in some Control Panel sections

Detected by Pingoru
Jun 17, 2026, 08:09 AM UTC
Resolved
Jun 17, 2026, 10:18 AM UTC
Duration
2h 8m
Affected: IONOS Control Panel
Timeline · 2 updates
  1. identified Jun 17, 2026, 08:09 AM UTC

    During this time, configurations in some areas of your control panel may be limited.

  2. resolved Jun 17, 2026, 10:18 AM UTC

    The issue has been resolved.

Read the full incident report →

Notice June 11, 2026

Technical issues in our email systems

Detected by Pingoru
Jun 11, 2026, 07:14 AM UTC
Resolved
Jun 11, 2026, 09:14 AM UTC
Duration
1h 59m
Timeline · 2 updates
  1. identified Jun 11, 2026, 07:14 AM UTC

    Some customers may experience issue when using OWA on https://exchange2019.ionos.co.uk/owa.

  2. resolved Jun 11, 2026, 09:14 AM UTC

    The issue has been resolved. Our apologies for the inconvenience caused.

Read the full incident report →

Minor June 10, 2026

Some websites are inaccessible

Detected by Pingoru
Jun 10, 2026, 11:35 AM UTC
Resolved
Jun 10, 2026, 02:48 PM UTC
Duration
3h 13m
Affected: Web Hosting
Timeline · 2 updates
  1. identified Jun 10, 2026, 11:35 AM UTC

    Some customers may be experiencing issues accessing their websites.

  2. resolved Jun 10, 2026, 02:48 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor June 10, 2026

Authentication Error in Email Clients

Detected by Pingoru
Jun 10, 2026, 10:59 AM UTC
Resolved
Jun 11, 2026, 03:48 PM UTC
Duration
1d 4h
Affected: Microsoft Exchange
Timeline · 4 updates
  1. identified Jun 10, 2026, 10:59 AM UTC

    Due to technical disruption in our email systems, some customers may encounter authentication error in Microsoft Exchange Outlook. In the meantime, we recommend customers to use the OWA on https://exchange2019.ionos.co.uk/owa.

  2. identified Jun 10, 2026, 03:26 PM UTC

    We have successfully minimised the disruption and are working to completely resolve it as soon as possible.

  3. identified Jun 11, 2026, 03:55 AM UTC

    We are still working on resolving the technical issue. Thank you for your patience.

  4. resolved Jun 11, 2026, 03:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 9, 2026

WordPress Accessibility Issues

Detected by Pingoru
Jun 09, 2026, 05:20 PM UTC
Resolved
Jun 09, 2026, 08:25 PM UTC
Duration
3h 5m
Affected: Wordpress Hosting
Timeline · 2 updates
  1. identified Jun 09, 2026, 05:20 PM UTC

    Some customers may be experiencing issues accessing their websites.

  2. resolved Jun 09, 2026, 08:25 PM UTC

    The issue has been resolved.

Read the full incident report →

Major June 9, 2026

Disruption in Cloud Servers

Detected by Pingoru
Jun 09, 2026, 11:03 AM UTC
Resolved
Jun 09, 2026, 12:07 PM UTC
Duration
1h 4m
Affected: Cloud Panel
Timeline · 2 updates
  1. identified Jun 09, 2026, 11:03 AM UTC

    Some customers may be experiencing issues accessing their Cloud Panel.

  2. resolved Jun 09, 2026, 12:07 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor June 3, 2026

Cancellation may not be possible

Detected by Pingoru
Jun 03, 2026, 09:26 AM UTC
Resolved
Jun 03, 2026, 12:18 PM UTC
Duration
2h 51m
Affected: Cancellation Service
Timeline · 2 updates
  1. identified Jun 03, 2026, 09:26 AM UTC

    Due to a technical disruption, cancellation of products or features may not be possible at this time.

  2. resolved Jun 03, 2026, 12:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 28, 2026

Limited functionality of product MyWebsite

Detected by Pingoru
May 28, 2026, 08:36 AM UTC
Resolved
May 28, 2026, 02:00 PM UTC
Duration
5h 23m
Affected: MyWebsite NOW
Timeline · 2 updates
  1. identified May 28, 2026, 08:36 AM UTC

    Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created will not be affected. We apologise for any inconvenience this may cause.

  2. resolved May 28, 2026, 02:00 PM UTC

    The issue has been resolved. Our apologies for the inconvenience caused.

Read the full incident report →

Minor May 22, 2026

Some websites may be inaccessible

Detected by Pingoru
May 22, 2026, 09:12 AM UTC
Resolved
May 22, 2026, 11:04 AM UTC
Duration
1h 51m
Affected: Web Hosting
Timeline · 2 updates
  1. investigating May 22, 2026, 09:12 AM UTC

    Some customers may be experiencing issues accessing their websites.

  2. resolved May 22, 2026, 11:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 15, 2026

Disruption in logging into the Webmail

Detected by Pingoru
May 15, 2026, 10:38 AM UTC
Resolved
May 15, 2026, 11:09 AM UTC
Duration
30m
Affected: Webmail
Timeline · 3 updates
  1. identified May 15, 2026, 10:38 AM UTC

    We have received reports that some customers may be experiencing issues when attempting to log in to Webmail. In the meantime, you may access your emails in an email program or email app on mobile devices.

  2. identified May 15, 2026, 11:02 AM UTC

    We have eliminated the disruption for almost everyone affected.

  3. resolved May 15, 2026, 11:09 AM UTC

    The systems are stable and all services are functioning normally again. Our apologies for the inconvenience caused.

Read the full incident report →

Minor May 5, 2026

Website Accessibility Issues

Detected by Pingoru
May 05, 2026, 10:27 PM UTC
Resolved
May 05, 2026, 11:56 PM UTC
Duration
1h 29m
Affected: Web Hosting
Timeline · 4 updates
  1. identified May 05, 2026, 10:27 PM UTC

    Some customers may be experiencing issues accessing their websites.

  2. identified May 05, 2026, 11:11 PM UTC

    We are still working on resolving the technical issue. Thank you for your patience.

  3. monitoring May 05, 2026, 11:21 PM UTC

    We are monitoring the situation to ensure that the issue does not reoccur.

  4. resolved May 05, 2026, 11:56 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor May 5, 2026

Sending emails may not be possible for some customers

Detected by Pingoru
May 05, 2026, 06:23 PM UTC
Resolved
May 05, 2026, 11:57 PM UTC
Duration
5h 33m
Affected: Webmail
Timeline · 4 updates
  1. identified May 05, 2026, 06:23 PM UTC

    Some customers may be experiencing issues sending E-mails.

  2. identified May 05, 2026, 11:16 PM UTC

    We have successfully minimised the disruption and are working to completely resolve it as soon as possible.

  3. monitoring May 05, 2026, 11:21 PM UTC

    We are monitoring the situation to ensure that the issue does not reoccur.

  4. resolved May 05, 2026, 11:57 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor May 5, 2026

Limited functionality of Support Tools

Detected by Pingoru
May 05, 2026, 09:59 AM UTC
Resolved
May 05, 2026, 10:14 AM UTC
Duration
15m
Affected: Support Tool
Timeline · 2 updates
  1. identified May 05, 2026, 09:59 AM UTC

    Due to a technical issue with our Support Tools, queries are processed late and some of the actions you request from our agents may not be performed at that time. Additionally, our Customer Service is not able to answer all questions related to your account.

  2. resolved May 05, 2026, 10:14 AM UTC

    The issue has been resolved.

Read the full incident report →

Major May 4, 2026

Disruption in VPS

Detected by Pingoru
May 04, 2026, 10:52 AM UTC
Resolved
May 05, 2026, 03:15 PM UTC
Duration
1d 4h
Affected: VPS
Timeline · 5 updates
  1. identified May 04, 2026, 10:52 AM UTC

    Due to a technical disruption, some customers may face issues with their VPS.

  2. identified May 04, 2026, 05:37 PM UTC

    We are still working on resolving the technical issue. Thank you for your patience.

  3. identified May 05, 2026, 07:29 AM UTC

    Our team is continuing to work on this issue. Thank you for your patience.

  4. identified May 05, 2026, 12:42 PM UTC

    We have eliminated the disruption for almost everyone affected.

  5. resolved May 05, 2026, 03:15 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor April 28, 2026

VPS Network Connectivity Issue

Detected by Pingoru
Apr 28, 2026, 08:52 PM UTC
Resolved
Apr 28, 2026, 09:49 PM UTC
Duration
56m
Affected: VPS
Timeline · 2 updates
  1. identified Apr 28, 2026, 08:52 PM UTC

    We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritising this issue and are working to resolve it as quickly as possible.

  2. resolved Apr 28, 2026, 09:49 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor April 16, 2026

Access to Cloud Panel may not be possible

Detected by Pingoru
Apr 16, 2026, 09:34 AM UTC
Resolved
Apr 16, 2026, 01:49 PM UTC
Duration
4h 15m
Affected: Cloud Panel
Timeline · 2 updates
  1. identified Apr 16, 2026, 09:34 AM UTC

    Some customers may be experiencing issues accessing their Cloud Panel.

  2. resolved Apr 16, 2026, 01:49 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor March 5, 2026

Email address creation may not be possible

Detected by Pingoru
Mar 05, 2026, 05:59 PM UTC
Resolved
Mar 05, 2026, 09:42 PM UTC
Duration
3h 42m
Affected: IONOS Control Panel
Timeline · 2 updates
  1. identified Mar 05, 2026, 05:59 PM UTC

    Some customers may be experiencing issues creating email address

  2. resolved Mar 05, 2026, 09:42 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor March 3, 2026

Managed Nextcloud is inaccessible

Detected by Pingoru
Mar 03, 2026, 12:14 PM UTC
Resolved
Mar 03, 2026, 05:36 PM UTC
Duration
5h 22m
Affected: Managed Nextcloud
Timeline · 3 updates
  1. identified Mar 03, 2026, 12:14 PM UTC

    Some customers are experiencing issues when accessing Managed Nextcloud.

  2. identified Mar 03, 2026, 03:25 PM UTC

    We have successfully minimised the disruption and are working to completely resolve it as soon as possible.

  3. resolved Mar 03, 2026, 05:36 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor February 7, 2026

Limited functionality of product SSL

Detected by Pingoru
Feb 07, 2026, 03:14 PM UTC
Resolved
Feb 07, 2026, 08:15 PM UTC
Duration
5h 1m
Affected: SSL
Timeline · 3 updates
  1. investigating Feb 07, 2026, 03:14 PM UTC

    Some customers may face issues when setting up their SSL.

  2. monitoring Feb 07, 2026, 07:51 PM UTC

    We are monitoring the situation to ensure that the issue does not reoccur.

  3. resolved Feb 07, 2026, 08:15 PM UTC

    The issue has been resolved.

Read the full incident report →

Major February 4, 2026

Disruption in logging into the Control Panel

Detected by Pingoru
Feb 04, 2026, 01:41 PM UTC
Resolved
Feb 04, 2026, 02:23 PM UTC
Duration
42m
Affected: IONOS Login
Timeline · 3 updates
  1. identified Feb 04, 2026, 01:41 PM UTC

    Currently, some customers may not be able to log in to the Control Panel

  2. identified Feb 04, 2026, 02:06 PM UTC

    We are currently working on resolving the technical disruption. We will have an update for you shortly.

  3. resolved Feb 04, 2026, 02:23 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor January 30, 2026

Limited functionality of product Web Hosting

Detected by Pingoru
Jan 30, 2026, 11:28 AM UTC
Resolved
Jan 30, 2026, 11:34 AM UTC
Duration
6m
Affected: Web Hosting
Timeline · 2 updates
  1. identified Jan 30, 2026, 11:28 AM UTC

    Some customers may face issues when setting up their CMS Application

  2. resolved Jan 30, 2026, 11:34 AM UTC

    The issue has been resolved.

Read the full incident report →

Major January 23, 2026

Access to Managed Nextcloud may not be possible

Detected by Pingoru
Jan 23, 2026, 11:36 AM UTC
Resolved
Jan 23, 2026, 01:12 PM UTC
Duration
1h 35m
Affected: Managed Nextcloud
Timeline · 2 updates
  1. identified Jan 23, 2026, 11:36 AM UTC

    Some customers may be experiencing issues when accessing the Managed Nextcloud.

  2. resolved Jan 23, 2026, 01:12 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor January 20, 2026

Greater hold time in our Hotline

Detected by Pingoru
Jan 20, 2026, 05:43 AM UTC
Resolved
Jan 20, 2026, 06:17 AM UTC
Duration
34m
Affected: Customer Hotline
Timeline · 2 updates
  1. identified Jan 20, 2026, 05:43 AM UTC

    An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

  2. resolved Jan 20, 2026, 06:17 AM UTC

    The disruption affecting the Support Line has been resolved. It is now functioning normally again.

Read the full incident report →

Major January 13, 2026

Incident Report for Managed Nextcloud

Detected by Pingoru
Jan 13, 2026, 11:00 AM UTC
Resolved
Jan 13, 2026, 11:39 AM UTC
Duration
38m
Affected: Managed Nextcloud
Timeline · 3 updates
  1. identified Jan 13, 2026, 11:00 AM UTC

    Some customers may experience issues while using their Managed Nextcloud

  2. identified Jan 13, 2026, 11:22 AM UTC

    We have eliminated the disruption for almost everyone affected.

  3. resolved Jan 13, 2026, 11:39 AM UTC

    The issue has been resolved.

Read the full incident report →