Technical Issues With IONOS Services
Timeline · 2 updates
- identified Jun 17, 2026, 01:55 PM UTC
Some customers may experience issues while using their MyWebsite Now.
- resolved Jun 17, 2026, 02:38 PM UTC
The issue has been resolved.
ionos.co.uk had 35 outages in the last 2 years totaling 110h 17m of downtime — averaging 1.4 incidents per month.
There were 35 ionos.co.uk outages since July 22, 2025 totaling 110h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.
Some customers may experience issues while using their MyWebsite Now.
The issue has been resolved.
During this time, configurations in some areas of your control panel may be limited.
The issue has been resolved.
Some customers may experience issue when using OWA on https://exchange2019.ionos.co.uk/owa.
The issue has been resolved. Our apologies for the inconvenience caused.
Some customers may be experiencing issues accessing their websites.
The issue has been resolved.
Due to technical disruption in our email systems, some customers may encounter authentication error in Microsoft Exchange Outlook. In the meantime, we recommend customers to use the OWA on https://exchange2019.ionos.co.uk/owa.
We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
We are still working on resolving the technical issue. Thank you for your patience.
This incident has been resolved.
Some customers may be experiencing issues accessing their websites.
The issue has been resolved.
Some customers may be experiencing issues accessing their Cloud Panel.
The issue has been resolved.
Due to a technical disruption, cancellation of products or features may not be possible at this time.
This incident has been resolved.
Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created will not be affected. We apologise for any inconvenience this may cause.
The issue has been resolved. Our apologies for the inconvenience caused.
Some customers may be experiencing issues accessing their websites.
This incident has been resolved.
We have received reports that some customers may be experiencing issues when attempting to log in to Webmail. In the meantime, you may access your emails in an email program or email app on mobile devices.
We have eliminated the disruption for almost everyone affected.
The systems are stable and all services are functioning normally again. Our apologies for the inconvenience caused.
Some customers may be experiencing issues accessing their websites.
We are still working on resolving the technical issue. Thank you for your patience.
We are monitoring the situation to ensure that the issue does not reoccur.
The issue has been resolved.
Some customers may be experiencing issues sending E-mails.
We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
We are monitoring the situation to ensure that the issue does not reoccur.
The issue has been resolved.
Due to a technical issue with our Support Tools, queries are processed late and some of the actions you request from our agents may not be performed at that time. Additionally, our Customer Service is not able to answer all questions related to your account.
The issue has been resolved.
Due to a technical disruption, some customers may face issues with their VPS.
We are still working on resolving the technical issue. Thank you for your patience.
Our team is continuing to work on this issue. Thank you for your patience.
We have eliminated the disruption for almost everyone affected.
The issue has been resolved.
We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritising this issue and are working to resolve it as quickly as possible.
The issue has been resolved.
Some customers may be experiencing issues accessing their Cloud Panel.
The issue has been resolved.
Some customers may be experiencing issues creating email address
The issue has been resolved.
Some customers are experiencing issues when accessing Managed Nextcloud.
We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
The issue has been resolved.
Some customers may face issues when setting up their SSL.
We are monitoring the situation to ensure that the issue does not reoccur.
The issue has been resolved.
Currently, some customers may not be able to log in to the Control Panel
We are currently working on resolving the technical disruption. We will have an update for you shortly.
The issue has been resolved.
Some customers may face issues when setting up their CMS Application
The issue has been resolved.
Some customers may be experiencing issues when accessing the Managed Nextcloud.
The issue has been resolved.
An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
The disruption affecting the Support Line has been resolved. It is now functioning normally again.
Some customers may experience issues while using their Managed Nextcloud
We have eliminated the disruption for almost everyone affected.
The issue has been resolved.