ionos.co.uk experienced a minor incident on August 26, 2026 affecting Webmail, lasting 6d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Webmail
Update timeline
- investigating Aug 26, 2026, 09:41 AM UTC
Some customers may face issues while using their Webmail
- identified Aug 26, 2026, 02:30 PM UTC
We are still working on resolving the technical issue. Thank you for your patience.
- identified Aug 27, 2026, 12:52 PM UTC
We have found the cause for the disruption and are working on resolving it.
- identified Aug 31, 2026, 02:30 PM UTC
We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
- identified Sep 01, 2026, 08:55 AM UTC
Our technicians are currently working on resolving this issue. Our apologies for the inconvenience caused.
- resolved Sep 01, 2026, 03:27 PM UTC
The issue has been resolved.