ionos.co.uk experienced a major incident on May 4, 2026 affecting VPS, lasting 1d 4h. The incident has been resolved; the full update timeline is below.
Affected components
VPS
Update timeline
- identified May 04, 2026, 10:52 AM UTC
Due to a technical disruption, some customers may face issues with their VPS.
- identified May 04, 2026, 05:37 PM UTC
We are still working on resolving the technical issue. Thank you for your patience.
- identified May 05, 2026, 07:29 AM UTC
Our team is continuing to work on this issue. Thank you for your patience.
- identified May 05, 2026, 12:42 PM UTC
We have eliminated the disruption for almost everyone affected.
- resolved May 05, 2026, 03:15 PM UTC
The issue has been resolved.