ionos.co.uk incident

Update Payment Method May Not Be Possible

Minor Resolved View vendor source →

ionos.co.uk experienced a minor incident on June 30, 2026 affecting Billing Service, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 10:42 PM UTC
Resolved
Jun 30, 2026, 11:29 PM UTC
Duration
46m
Detected by Pingoru
Jun 30, 2026, 10:42 PM UTC

Affected components

Billing Service

Update timeline

  1. identified Jun 30, 2026, 10:42 PM UTC

    Some customers may experience issues when updating their payment method in Control Panel. We apologise for any inconvenience this may cause you.

  2. identified Jun 30, 2026, 11:17 PM UTC

    We are currently working on resolving the technical disruption. We will have an update for you shortly.

  3. resolved Jun 30, 2026, 11:29 PM UTC

    The issue has been resolved.