ionos.co.uk Outage History
ionos.co.uk is up right nowPingoru has recorded 123 incidents for ionos.co.uk: 118 in the last 12 months and 47 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 7 | 92 of 720 (13%) |
| May 2026 | 11 | 70 of 744 (9%) |
| June 2026 | 14 | 52 of 720 (7%) |
| July 2026 | 12 | 356 of 744 (48%) |
| August 2026 | 15 | 241 of 744 (32%) |
| September 2026 | 19 | 138 of 720 (19%) |
| October 2026 | 12 | 57 of 585 (10%) |
Incidents, newest first
Major January 23, 2026 Access to Managed Nextcloud may not be possible 1h 35m Managed Nextcloud
Started Jan 23, 2026, 11:36 AM UTC· resolved Jan 23, 2026, 01:12 PM UTC
- identified Jan 23, 2026, 11:36 AM UTC
Some customers may be experiencing issues when accessing the Managed Nextcloud.
- resolved Jan 23, 2026, 01:12 PM UTC
The issue has been resolved.
Minor January 20, 2026 Greater hold time in our Hotline 34m Customer Hotline
Started Jan 20, 2026, 05:43 AM UTC· resolved Jan 20, 2026, 06:17 AM UTC
- identified Jan 20, 2026, 05:43 AM UTC
An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
- resolved Jan 20, 2026, 06:17 AM UTC
The disruption affecting the Support Line has been resolved. It is now functioning normally again.
Major January 13, 2026 Incident Report for Managed Nextcloud 38m Managed Nextcloud
Started Jan 13, 2026, 11:00 AM UTC· resolved Jan 13, 2026, 11:39 AM UTC
- identified Jan 13, 2026, 11:00 AM UTC
Some customers may experience issues while using their Managed Nextcloud
- identified Jan 13, 2026, 11:22 AM UTC
We have eliminated the disruption for almost everyone affected.
- resolved Jan 13, 2026, 11:39 AM UTC
The issue has been resolved.
Minor December 12, 2025 MyWebsite Editor and Live Sites Accessibility Issues 5h 21m MyWebsite NOW
Started Dec 12, 2025, 12:55 PM UTC· resolved Dec 12, 2025, 06:16 PM UTC
- identified Dec 12, 2025, 12:55 PM UTC
Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.
- identified Dec 12, 2025, 03:28 PM UTC
We have successfully minimised the disruption and are working to completely resolve it as soon as possible.
- resolved Dec 12, 2025, 06:16 PM UTC
The issue has been resolved.
Minor December 8, 2025 Unable to view invoices in the Control Panel 1h 23m Billing Service
Started Dec 08, 2025, 10:47 AM UTC· resolved Dec 08, 2025, 12:10 PM UTC
- identified Dec 08, 2025, 10:47 AM UTC
Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.
- resolved Dec 08, 2025, 12:10 PM UTC
The issue has been resolved.
Minor December 1, 2025 Limited functionality of product Webhosting 48m Web Hosting
Started Dec 01, 2025, 12:31 PM UTC· resolved Dec 01, 2025, 01:20 PM UTC
- identified Dec 01, 2025, 12:31 PM UTC
Currently, configurations in Web Hosting in the Control Panel may be temporarily restricted.
- resolved Dec 01, 2025, 01:20 PM UTC
The issue has been resolved.
Minor November 4, 2025 Long waiting times for our Hotline 6h 27m Customer Hotline
Started Nov 04, 2025, 10:06 AM UTC· resolved Nov 04, 2025, 04:34 PM UTC
- identified Nov 04, 2025, 10:06 AM UTC
An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues. Please contact our support team via e-mail at [email protected]
- resolved Nov 04, 2025, 04:34 PM UTC
The issue has been resolved.
Minor October 29, 2025 Disruption in logging into the Webmail 30m Webmail
Started Oct 29, 2025, 12:48 PM UTC· resolved Oct 29, 2025, 01:18 PM UTC
- identified Oct 29, 2025, 12:48 PM UTC
We have received reports that some of our customers may be experiencing issues when attempting to log into Webmail.
- resolved Oct 29, 2025, 01:18 PM UTC
The issue has been resolved.
Minor October 22, 2025 Disruption in MyWebsite with eCommerce integration 2h 26m Online Store
Started Oct 22, 2025, 08:21 AM UTC· resolved Oct 22, 2025, 10:47 AM UTC
- identified Oct 22, 2025, 08:21 AM UTC
Some customers are experiencing issues while using their MyWebsite product with eCommerce integration. The issue may affect the store management panel and the store pages in live sites.
- resolved Oct 22, 2025, 10:47 AM UTC
The issue has been resolved.
Minor October 10, 2025 Limited Functionality of Control Panel 3h 31m IONOS Control Panel
Started Oct 10, 2025, 08:59 AM UTC· resolved Oct 10, 2025, 12:31 PM UTC
- identified Oct 10, 2025, 08:59 AM UTC
Currently, configurations in Email in the Control Panel may be temporarily restricted.
- identified Oct 10, 2025, 09:57 AM UTC
Our technicians are currently working on resolving this issue.
- resolved Oct 10, 2025, 12:31 PM UTC
The issue has been resolved.