IONOS Cloud incident

Availability of storage service partially limited in Karlsruhe

IONOS Cloud is currently experiencing a major incident affecting Storage, which began 2h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 06:15 AM UTC
Resolved
Ongoing
Duration
● 2h 8m
Detected by Pingoru
May 12, 2026, 06:15 AM UTC

Affected components

Storage

Update timeline

  1. investigating May 12, 2026, 06:15 AM UTC

    We are currently experiencing restrictions regarding our Storage service in one cluster in our Karlsruhe region. We are working to restore regularly operation of our services as quickly as possible.

  2. identified May 12, 2026, 08:02 AM UTC

    Our developers restored the storage availability, we are now restarting the affected VMs to bring them back online.