IONOS Cloud incident

Provisioning: Degraded Performance in Job Processing

IONOS Cloud is currently experiencing a minor incident affecting Provisioning and Provisioning and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 05:20 PM UTC
Resolved
Ongoing
Duration
● 2h 42m
Detected by Pingoru
Jun 18, 2026, 05:20 PM UTC

Affected components

ProvisioningProvisioningProvisioningProvisioningProvisioningProvisioningProvisioningProvisioningProvisioningProvisioning

Update timeline

  1. investigating Jun 18, 2026, 05:20 PM UTC

    We are currently investigating instances of performance degradation in job processing. Our Provisioning Team is currently investigating the root cause of these events. Customers might see delays and errors in provisioning job processing.

  2. monitoring Jun 18, 2026, 05:46 PM UTC

    Provisioning is currently operating as expected, and we are closely monitoring the system. Our team is continuing to investigate the root cause of the earlier performance degradation.