IONOS Cloud incident

Provisioning: Degraded Performance in Job Processing

IONOS Cloud experienced a minor incident on June 18, 2026 affecting Provisioning and Provisioning and 1 more component, lasting 23h 12m. The incident has been resolved; the full update timeline is below.

Started: Jun 18, 2026, 05:20 PM UTC
Resolved: Jun 19, 2026, 04:32 PM UTC
Duration: 23h 12m
Detected by Pingoru: Jun 18, 2026, 05:20 PM UTC

Affected components

ProvisioningProvisioningProvisioningProvisioningProvisioningProvisioningProvisioningProvisioningProvisioningProvisioning

Update timeline

investigating Jun 18, 2026, 05:20 PM UTC

We are currently investigating instances of performance degradation in job processing. Our Provisioning Team is currently investigating the root cause of these events. Customers might see delays and errors in provisioning job processing.
monitoring Jun 18, 2026, 05:46 PM UTC

Provisioning is currently operating as expected, and we are closely monitoring the system. Our team is continuing to investigate the root cause of the earlier performance degradation.
resolved Jun 19, 2026, 04:32 PM UTC

We are resolving this incident as provisioning performance has fully normalized.