IONOS Cloud experienced a minor incident on June 12, 2026 affecting Object Storage, lasting 6h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2026, 07:44 AM UTC
We are currently investigating increased error rate for S3 in eu-central-3
- identified Jun 12, 2026, 07:54 AM UTC
Our Object Storage Team has identified an issue connected with gateways in the affected region and is currently mitigating the problem. Customers may see connectivity issues and timeouts. We will keep you updated on the mitigation efforts.
- identified Jun 12, 2026, 08:07 AM UTC
The mitigation efforts have lead to first improvements. We have downgraded the incident severity. However, we still see elevated error rates and are working towards resolving the remaining issues.
- monitoring Jun 12, 2026, 09:08 AM UTC
Error rates have significantly decreased. We are monitoring the situation further and will resolve the incident if the situation stays as is.
- resolved Jun 12, 2026, 01:49 PM UTC
We are closing the incident as no further error spikes were recorded. We will share the trigger of this incident once the analysis has been conducted.