IONOS Cloud incident

Availability Issue DCD

Major Resolved View vendor source →

IONOS Cloud experienced a major incident on June 15, 2026 affecting Data Center Designer (DCD), lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 09:03 AM UTC
Resolved
Jun 15, 2026, 11:20 AM UTC
Duration
2h 17m
Detected by Pingoru
Jun 15, 2026, 09:03 AM UTC

Affected components

Data Center Designer (DCD)

Update timeline

  1. investigating Jun 15, 2026, 09:03 AM UTC

    We are currently investigating increased loading times and timeouts for the DCD.

  2. identified Jun 15, 2026, 09:23 AM UTC

    Our DCD Team is currently investigating the incident. We have confirmed that Cloud API remains functional and available. Customers and Partners needing to deploy changes to their setup can still use ionosctl and cloudapi to do so.

  3. identified Jun 15, 2026, 10:18 AM UTC

    We believe that the trigger for the incident has been mitigated. We are currently working on restoring all services related to the DCD.

  4. monitoring Jun 15, 2026, 10:41 AM UTC

    The DCD is available again. We are monitoring the system closely and will set this incident to resolved once the environment is confirmed stable.

  5. resolved Jun 15, 2026, 11:20 AM UTC

    The system is stable. We are resolving this incident. The trigger of this incident will be shared once the analysis has been completed.