IONOS Canada experienced a minor incident on April 18, 2026 affecting VPS, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
VPS
Update timeline
- identified Apr 18, 2026, 04:08 PM UTC
We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.
- resolved Apr 18, 2026, 05:33 PM UTC
The systems are stable and all services are functioning normally again.