IONOS Canada incident

VPS Network Connectivity Issue

Resolved after 1 hour 25 minutes, affecting VPS, on April 18, 2026.

identified Apr 18, 2026, 04:08 PM UTC

We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.

Started
Apr 18, 2026, 04:08 PM UTC
Resolved
Apr 18, 2026, 05:33 PM UTC
Duration
1h 25m
Detected by Pingoru
Apr 18, 2026, 04:08 PM UTC

Affected components

VPS

Update timeline

  1. identified Apr 18, 2026, 04:08 PM UTC

    We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.

  2. resolved Apr 18, 2026, 05:33 PM UTC

    The systems are stable and all services are functioning normally again.

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