IONOS Canada incident

Limited functionality of Support Tools

Resolved after 53 minutes, affecting Support Tool, on September 7, 2026.

identified Sep 07, 2026, 06:56 AM UTC

Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.

Started
Sep 07, 2026, 06:56 AM UTC
Resolved
Sep 07, 2026, 07:50 AM UTC
Duration
53m
Detected by Pingoru
Sep 07, 2026, 06:56 AM UTC

Affected components

Support Tool

Update timeline

  1. identified Sep 07, 2026, 06:56 AM UTC

    Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.

  2. resolved Sep 07, 2026, 07:50 AM UTC

    The issue has been resolved.

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