IONOS Canada incident

Limited functionality of Support Tools

Resolved after 33 minutes, affecting Support Tool, on September 2, 2026.

identified Sep 02, 2026, 05:14 AM UTC

Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.

Started
Sep 02, 2026, 05:14 AM UTC
Resolved
Sep 02, 2026, 05:48 AM UTC
Duration
33m
Detected by Pingoru
Sep 02, 2026, 05:14 AM UTC

Affected components

Support Tool

Update timeline

  1. identified Sep 02, 2026, 05:14 AM UTC

    Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.

  2. resolved Sep 02, 2026, 05:48 AM UTC

    The issue has been resolved.

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